Senior Director Financial Communications - Hybrid in MN or DC

Senior Director Optum Financial Communications - Hybrid in MN or DC

Join Optum as the Senior Director, Optum Financial Communications. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. You will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Join us to start Caring. Connecting. Growing together.

The Senior Director, Optum Financial Communications is responsible for communications strategy and execution, with accountability for both internal and external communications. This individual serves as lead strategic communications counsel to their respective businesses with Optum communications colleagues, External Affairs, Marketing, Product, Operations, People team, Legal, Compliance and other enterprise partners to advance business objectives.

This role supports the evolution of the Optum Financial organization and the business' growth objectives through impactful communications strategies and messaging. It includes direct management of Optum Financial communicators and reports to the Head of Communications, Optum Insight.

The individual also contributes strategic and executional support to broader business challenges as directed by the Head of Communications.

If located in MN or DC, you will have the flexibility to work remotely
* as well as work in the office. This position follows a hybrid schedule with four in‑office days per week.

• Establish and expand trust‑based relationships with Optum Financial leadership through proactive, ongoing, disciplined engagement and expert strategic counsel
• Develop and execute integrated communications strategies to advance market and business priorities, executing integrated communications and visibility plans, activities, and events to support growth objectives and employee engagement
• Work across markets to identify opportunities to foster employee connectivity, accelerate growth with current and prospective customers, and keep the organization connected to customer needs and insights
• Provide strategic counsel and support to the Optum Financial CEO
• Engage in declared and emergent priority issues as needed and assist in the tactical execution of strategic initiatives with an emphasis on deliverables, timelines, metrics, and budgets
• Partner across the communications organization to assess and optimize existing channels and tools to strengthen employees' understanding of company strategy and culture, while spearheading the exploration of new and innovative technologies to reach and engage a diverse range of internal audiences
• Develop and execute an engagement and awareness‑building strategy that amplifies the distinctive, positive impact Optum Financial is having in enabling better care experiences through technology‑enabled services
• Effectively manage issues and crisis communications as needed, collaborating with business and functional partners to respond appropriately and effectively
• Write and develop content tailored to the specific medium and audience requirements, adapting style and tone to meet the needs of the specific message, leader, audience, and channel
• Enforce quality standards and protocols that ensure consistently exceptional, high‑quality work product, including all written materials and messaging generated by the team
• Analyze data and results from completed communications campaigns and tactics to identify and implement opportunities to improve content, delivery approaches, and overall effectiveness
• Partner with Optum communications professionals in delivering strategic priorities that deepen employees' connection to the business and advance business goals with key external stakeholders
• Provide consistent, hands‑on support and coaching to communications team members through expert guidance, support, and mentorship
• Set a positive example as a team and cultural leader, consistently demonstrating and advancing company values and modeling the core competencies for UHG communicators

• Extensive writing and editing experience with an uncompromising eye for quality and…