Senior Manager Data Analytics, EDW Reporting Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

As a member of the Optum Operations and Delivery team, the EDW Reporting Manager combines strategic leadership, Medicaid domain expertise, business intelligence governance, and operational delivery management to support the Indiana Family and Social Services Administration (FSSA) Enterprise Data Warehouse (EDW).

The EDW Reporting Manager is responsible for leading the Analytics and Reporting Services team and ensuring the delivery of accurate, timely, and reliable reporting and analytics solutions that meet state and federal compliance requirements. This role serves as a trusted advisor to FSSA leadership, business stakeholders, and technical teams, helping transform complex healthcare data into actionable insights that support program operations, compliance, policy decisions, and improved member outcomes.

The position provides leadership for reporting portfolio management, reporting governance, stakeholder engagement, resource planning, and continuous improvement initiatives while ensuring alignment with Optum and FSSA strategic objectives.

• Leadership & Team Management
  • Lead, mentor, and manage a team of Data analysts, business analysts, and business intelligence professionals
  • Establish team goals, performance expectations, and professional development plans
  • Manage resource allocation, workload balancing, and staffing plans to ensure successful delivery of reporting commitments
  • Foster a culture of accountability, collaboration, innovation, and continuous improvement
  • Provide coaching, performance management, succession planning, and knowledge transfer activities to support long-term organizational success
• Analytics & Reporting Delivery
  • Oversee the development, enhancement, validation, and maintenance of reports, dashboards, scorecards, and analytic solutions
  • Ensure all reporting deliverables meet established service-level agreements (SLAs), quality standards, and client expectations
  • Monitor delivery schedules, issue resolution, and operational performance metrics
  • Identify opportunities to streamline reporting processes, improve automation, reduce manual effort, and enhance overall service delivery performance
  • Support and promote the use of modern business intelligence platforms and reporting technologies
  • Collaborate with data management team to improve data accessibility, usability, and report performance across the EDW environment
  • Ensure reporting solutions comply with applicable state and federal regulations, contractual requirements, and data governance standards
  • Support reporting associated with Medicaid programs and regulatory reporting requirements
  • Partner with data management team to identify and remediate data quality issues impacting reporting deliverables
• Stakeholder Engagement
  • Collaborate with FSSA program areas, state leadership, and external stakeholders to understand reporting requirements and business priorities
  • Translate business objectives into reporting and analytics solutions
  • Act as a trusted advisor and subject matter expert, providing strategic guidance regarding analytics capabilities, reporting modernization, and data-driven decision-making

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• 10+ years of IT experience
• 6+ years of business and data analysis experience, preferably within healthcare or health and human services environments
• 5+ years supporting health and human services programs such as Medicaid, public health, behavioral health, long-term services and supports (LTSS), and child welfare
• 3+ years supporting Enterprise Data Warehouse (EDW) environments and enterprise reporting programs
• 3+ years managing analytics, reporting, business intelligence, or Business Analysis teams
• 3+ years of experience using…