Quality Engineer

Quality Engineer
** Job :
** 37994

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here:  and  
* Overseeing the global triage and escalation of emerging issues, collaborating with key stakeholders to review, contain, conduct failure analysis, identify root causes, implement corrective actions, and validate their effectiveness to prevent recurrence.
* Owning and acting as the voice of customer by collaborating with key internal stakeholders to address unresolved issues related to manufacturing operations, supplier quality, product quality, delivered quality, and feature requests.
* Supporting new product development to ensure safe and effective products by robustly complying with design controls and company policies.
* Assisting the category manager in quarterly business reviews to report supplier performance and ensure corrective actions are implemented.
* Conducting supplier quality sustainability audits specific to the secure issuance business unit.
* Performing in-process inspections on finished products at suppliers/contract manufacturers according to HID product drawings, and record results. Communicating discrepancies for root cause analysis and corrective actions.
* Utilizing quality assurance tools to test, track, analyze, and report on materials, processes, and products.
* Collecting data and developing documentation for continuous process improvement.
* Generating reports on issues identified during quality assurance activities and providing recommendations for improvements.
* Assisting with quality planning functions, including Quality Management Systems and audits.
* Managing corrective action requests (CAR) and preventive action request for external and internal product and process quality issues.
* Managing relevant Key Performance Indicators (KPIs), such as Cost of Poor Quality (COPQ), Return Material Authorization (RMA), Material Review Board (MRB), Delivered Quality, and Corrective and Preventive Action (CAPA).
* Assisting in conducting quality training and actively participating in continuous improvement, preventive, and corrective action programs.
* Promoting preferred techniques for continuous improvement, such as Lean, Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, and Process Failure Mode and Effects Analysis (PFMEA).
* Leading ISO 9001 internal/external audits for quality management as needed.
* Ensuring processes related to quality team are consistent w/ ISO documented procedures.
** What we can offer you:
*** Competitive salary and rewards package
* Competitive benefits and annual leave offering, allowing for work-life balance
* A vibrant, welcoming & inclusive culture
* Extensive career development opportunities and resources to maximize your potential
* To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds
* ** Empowerment:
** You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
* ** Innovation:
** You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
* ** Integrity:
** You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

The wage range for this role considers a broad scope of factors that are considered when making compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range does not account for geographic differentials based on the location where the…