Sr Audio Systems Technician

This role is an opportunity to play a hands‑on role in verifying the performance and quality of Starkey’s next-generation hearing technology through system-level audio and audiological testing. You’ll own day-to-day audio lab readiness, execute repeatable measurement workflows, troubleshoot equipment and test issues, and provide the reliable, traceable data engineers need to bring innovative products to market.

Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better.

Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what’s possible.

We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.

This position is responsible for documenting and performing system level audio and audiological tests for hearing aids, accessories, and fitting software. The technician owns day-to-day audio lab readiness and measurement-system setup, executes defined tests, maintains fixtures and equipment, and collects traceable data using repeatable benchmark workflows. The position supports problem solving and issue resolution across new product verification, continuation engineering, and technology development, as needed.

• Document, and continuously improve the audio system verification tests
  • Document and conduct peer review of test procedures to ensure coverage of defined use cases
  • Continuously improve existing test procedures to address previously identified test gaps as captured during test execution in ADOs and lessons learned on a program basis
• Conduct audio system verification tests as assigned following the defined test procedures
• Document the configuration under test and the test results within existing tools
• Conduct a peer review of the test results, if needed, and drive to resolution of the action items
• Report any test procedure gaps in ADOs
• Clearly present results of assigned test procedures
• Own audio lab readiness and measurement-system availability
  • Maintain a clean, organized, safe, and test-ready laboratory environment; verify required equipment, accessories, cables, couplers, adapters, software, licenses, and reference devices are available before planned testing
  • Set up, configure, and verify operation of B&K measurement systems, HATS, and KEMAR for assigned acoustic and electroacoustic test activities
  • Complete pre-test readiness checks and document equipment configuration, calibration status, environmental conditions, and deviations that could affect results
• Execute audio system tests and repeatable benchmark workflows
  • Execute approved test procedures and benchmark methods consistently across devices, firmware or software versions, product configurations, and reference conditions
  • Use controlled setup, stimulus, positioning, routing, gain, and analysis settings so measurements can be repeated by another trained technician
  • Identify abnormal measurements, setup errors, or test interruptions; contain invalid data and elevate technical issues with clear evidence
• Maintain fixtures, interfaces, and laboratory assets
  • Inspect, maintain, troubleshooting, and track fixtures, cables, couplers, adapters, reference microphones, and acoustic interfaces used for verification
  • Coordinate repair, replacement, calibration, and preventive maintenance activities; clearly identify…