Existing Customer Service Technician

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Existing Customer Sales Representative – Expertise, Trust, and Thoughtful Solutions

At DBS Residential Solutions, we believe that remarkable experiences start with knowledge, trust, and expertise. Our mission is to challenge the status quo and redefine the contractor industry by providing homeowners with a level of service and professionalism they’ve never seen before. If you are serious, sincere, and systematic, with a passion for learning, problem-solving, and guiding customers through well-researched solutions, this role is built for you.

As an Existing Customer Sales Representative, you will use your expertise and consultative approach to guide homeowners in maintaining and enhancing their current home protection systems. You will take a thoughtful, education-based approach, ensuring that every homeowner understands their options and feels confident in their decisions. If you value quality, integrity, and ongoing learning, this role allows you to combine technical knowledge with impactful customer service.

• Conduct systematic in-home inspections, carefully diagnosing issues and explaining the science and long-term benefits behind our solutions.
• Educate homeowners on their current systems and risks, ensuring they have the information they need to make informed, confident decisions.
• Follow a structured, process-driven approach, guaranteeing consistency, reliability, and the highest level of customer trust.
• Build long-term relationships with homeowners, providing thoughtful recommendations that align with their home’s specific needs.

• A serious, thoughtful, and research-driven approach to sales and problem-solving.
• A methodical and systematic mindset, ensuring accuracy and quality recommendations.
• Experience in consultative or technical sales, home services, or customer education is strongly preferred.
• A valid driver’s license, reliability, and a passion for continuous learning and development.

• A structured, knowledge-based sales system—perfect for those who appreciate process and learning.
• Pre-set appointments—no cold calling, just meaningful, solution-based conversations.
• Base salary + uncapped commission—earn $60K–$100K+ while making an impact.
• Company-provided vehicle, full benefits, 401(K) match, and paid training.
• A culture of continuous learning, giving you the tools to become an expert in your field.

DBS has a safe family culture with great opportunities! We are a regional leader in basement and foundation repair, concrete lifting and leveling, basement finishing, and insulation services that is growing! We are looking for an Existing Customer Sales Representative to join our DBS family. If you are a born leader with a great work ethic who values quality work, customer service, and a company that will appreciate you, apply today to join us as our Existing Customer Sales Representative.

All offers are contingent on submitting to and passing a thorough background check starting.

"A world where every family lives in a healthy, safe, and comfortable home!"

"Creating lasting "WOW" relationships with employees and customers, while providing permanent home performance solutions!"

"Positive, Teamwork & Humble"

DBS is an Equal Opportunity Employer. We encourage Women, Veterans, and Minorities to apply!

• Entry level

• Full-time

• Sales and Business Development
• Construction