Senior Director Optum Financial Communications - Hybrid in MN or DC

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Senior Director, Optum Financial Communications is responsible for communications strategy and execution, with accountability for both internal and external communications. This individual serves as lead strategic communications counsel their respective businesses with Optum communications colleagues, External Affairs, Marketing, Product, Operations, People team, Legal, Compliance and other enterprise partners to advance business objectives.

This role is designed to support the evolution of the Optum Financial organizations and the business' growth objectives through impactful communications strategies and messaging. This role will ultimately provide direct management of Optum Financial communicators and reports to the Head of Communications, Optum Insight.

This individual will also contribute strategic and executional support in support of broader business challenges and opportunities as directed by the Head of Communications.

If you are located in MN or DC, you will have the flexibility to work remotely
* as well as work in the office as you take on some tough challenges. This position follows a hybrid schedule with four in-office days per week.

• Establish and expand trust-based relationships with Optum Financial leadership through proactive, ongoing, disciplined engagement and expert strategic counsel
• Develop and execute integrated communications strategies to advance the market and business priorities. Execute integrated communications and visibility plans, activities and events to support growth objectives and employee engagement.
• Work across the markets to identify opportunities to foster employee connectivity, accelerate growth with current and prospective customers and keep the organization connected to customer needs and insights.
• Provide strategic counsel and support to Optum Financial CEO
• Engage in declared and emergent priority issues as needed; contribute to and assist in the tactical execution of strategic initiatives with an emphasis on deliverables, timelines, metrics and budgets.
• Partner across the communications organization to assess and optimize existing channels and tools to strengthen employees' understanding of company strategy and culture, while also spearheading the exploration of new and innovative technologies to reach and engage a diverse range of internal audiences.
• Develop and execute an engagement and awareness-building strategy that amplifies the distinctive, positive impact Optum Financial is having in enabling better care experiences through technology-enabled services.
• Effectively manage issues and crisis communications as needed collaborating with business and functional partners to respond appropriately and effectively.
• Write and develop content tailored to the specific medium and audience requirements. Adapt style/tone to meet the needs of the specific message/leader/audience/channel.
• Enforce quality standards and protocols that ensure consistently exceptional, high-quality work product, including all written materials and messaging generated by the team.
• Analyze data and results from completed communications campaigns and tactics to identify and implement opportunities to improve content, delivery approaches and overall effectiveness.
• Partner with Optum communications professionals in delivering strategic priorities that deepen employees' connection to the business and advance business goals with key external stakeholders.
• Provide consistent, hands‑on support and coaching to communications team members through expert guidance, support and mentorship.
• Set a positive…