Store Director- ACME Hoboken, NJ District

Store Director – ACME Hoboken, NJ District

The Store Director (SD) is responsible for the day‑to‑day operations of the store and overall responsibility for the store operation and employees. The SD makes store‑level decisions on hiring, training, disciplinary action, and scheduling.

All SDs must be willing and able to work and train at any store within the district where they are hired. The stores covered include:
Midland Park, Mahwah, Fort Lee, Denville, Jersey City (18th St & Rt 440), Allendale, Oak Ridge, Boonton, Hoboken, Montclair, Edgewater, Sussex, Blairstown, West NY, Saddle Brook, Vernon, and Mt. Freedom.

Pay Transparency

The starting salary range is $85k to $120k annually, variable based on location, experience, and qualifications. Associates are eligible for a quarterly bonus based on store performance. Total compensation can include 12 days PTO, 40 hrs sick time, 6 holidays, 401k match up to 7%, pet insurance, EPA benefits, and more.

Key Accountabilities

• Overall management responsibility for the operation of a retail grocery store, including store performance, cash control, inventory, security, customer service, and staff management.

• Track, analyze, and take action to improve store performance by forecasting weekly and daily sales goals and meeting or exceeding established goals.

• Communicate sales goals, department performance and sales opportunities with staff to ensure positive results.

• Forecast, schedule, and monitor labor consistent with store sales and productivity guidelines and wage budgets; create action plans to address cost‑control issues.

• Develop and direct the execution of strategies to improve product placement and appearance.

• Manage display accuracy and appearance to implement promotions; ensure products are properly displayed and ordered to maintain in‑stock conditions.

• Manage issues relating to store maintenance, cleanliness, safety, and sanitation.

• Oversee and manage handling of cash and accounting; ensure store is secured.

• Prioritize, plan, and coordinate work activities, and manage time and resources so that objectives are timely met.

• Ensure compliance with legal requirements and company policies and procedures, including money handling, check cashing, security, food safety, worker and customer safety, sanitation, consumer protection laws, and accurate wage payment.

• Focus on customer satisfaction and needs, ensuring employees provide superior customer service through best practices and coaching on customer service importance.

• Handle customer and employee complaints; make decisions to resolve all complaints in the best possible manner for customers, employees, and the business.

• Select, train, develop, and manage job performance of store employees, recommending hiring and disciplinary action up to termination.

• Provide constructive suggestions and encouragement, set performance expectations, give honest feedback, and identify assignments to develop others.

• Maintain professional relationships with union officials and ensure compliance with collective bargaining agreements.

• Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers, handling complex or difficult situations.

• Motivate others to perform their job and work toward common objectives; serve as a role model instilling a positive attitude.

• Ensure the store is properly staffed to meet labor, sales, and customer needs; proactively hire and engage staff.

• Make the final decision on hiring candidates, conduct interviews, and meet with prospective employees.

• Ensure new hires are aware of all policies, procedures, and receive required training; evaluate new hires, provide feedback, and decide eligibility to pass probation.

Knowledge and Experience

Education Level

High School Diploma (or equivalent) required; college degree preferred.

Experience Level

Minimum 3‑5 years as a Store Manager managing a department/team within a multi‑department operation in retail, hospitality, or service industry, OR 5+ years as Assistant Manager with P&L ownership, inventory ordering, and schedule writing responsibilities.

Retail grocery experience required; food safety…