Shift supervisor, Retail

Shift Supervisor – CVS Health

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When no manager or Operations Supervisor is onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for completing all opening and closing procedures.

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality
• Price merchandise
• Stock shelves
• Execute displays, signage, and inventory of weekly, promotional, and seasonal merchandise
• Execute display and maintenance of off‑shelf merchandise
• Reset departments following POGs

• Deductive reasoning ability, analytical skills and computer skills
• Advanced communication and supervision skills
• Ability to work a flexible schedule, including early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store as they arise

• Experience as a retail supervisor

High School Diploma or Equivalent Preferred, but Not Required.

Anticipated Weekly

Hours:

25

Time Type:
Part time

Pay Range: $16.50 – $24.00 per hour

• Affordable medical plan options, 401(k) plan (including matching contributions), and employee stock purchase plan
• No‑cost wellness programs (screenings, tobacco cessation, weight management, confidential counseling, financial coaching)
• Benefit solutions addressing various needs: paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and other eligible benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Application window closes on: 03/19/2026