T Mobile Authorized Retailer Sales Associate

T-Mobile Authorized Retailer Sales Associate – GP Mobile

Apply to join our team and bring the T‑Mobile brand to life.

• Commission
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources
• 401(k)

• Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T‑Mobile brand to life.
• They’re brand ambassadors who build energy and excitement around our products and services.
• They immerse themselves in significant connections with our customers, building new and deepening existing relationships.
• They build expertise in uncovering customers’ needs and educate, demonstrate, and recommend device and service solutions.
• This learning role requires new associates to complete training and develop proficiencies.

• Build proficiency related to serving and selling to customers, providing world‑class experience and loyalty.
• Help customers pick up where they left off, whether online, via Customer Care, or in‑store.
• Explore individual needs and provide hands‑on demonstrations of the latest technology in‑store.
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan.
• Approach service and sales needs with composure, integrity, and compassion.
• Use digital tools to demonstrate coverage, unlimited services, and new innovations.
• Complete training on T‑Mobile in‑store experience and processes.
• Make the most of shift time by learning about innovations in wireless technology.
• Cash handling and store operations as needed.
• Partner with T‑Mobile employees across channels, owning customer experience and resolving issues.
• Identify and hand‑off small business leads.
• Support team initiatives and create an inclusive environment.

• Passionate customer advocate who enjoys being authentic.
• Competitive drive and proven ability to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, sharing ideas and resolving issues.
• Effective at balancing customer needs and performance goals.
• At least 6 months of customer service and/or sales experience; retail preferred.

• At least 18 years of age.
• Legally authorized to work in the United States.
• High School Diploma or GED.
• Bilingual candidates encouraged to apply.

Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today!

We are an equal opportunity employer and welcome everyone to our team. We encourage applicants from all backgrounds, including veterans, military spouses, people with disabilities, LGBTQ+ individuals, parents, and people of color.