Head of Fiduciary, North America

Head of Fiduciary, North America – Guy Carpenter

3 days ago – Be among the first 25 applicants

We are seeking a talented individual to join our Fiduciary team at Guy Carpenter. This role can be based in New York City, Edina, Minnesota, Philadelphia, PA, or Hartford, CT. This is a hybrid role that requires working at least three days a week in the office. As Head of Fiduciary, North America, you will set the vision, strategy, and execution of fiduciary operations across the region.

You will ensure world‑class client service, maintain robust financial controls, and drive operational excellence in a fast‑paced, highly regulated environment. As a key business leader, you will collaborate with global counterparts, business units, and functional teams to deliver best‑in‑class fiduciary practices, reduce financial risk, and continuously improve processes that support growth and client satisfaction.

• Set the strategic direction for the North America Fiduciary function, aligning with global fiduciary and firm‑wide objectives.
• Establish clear fiduciary performance metrics, ensuring accountability for client satisfaction, operational efficiency, and financial outcomes.
• Oversee fiduciary financial reporting, reconciliations, and management information in partnership with Finance and Controllership.
• Drive continuous process improvement, leveraging automation, digitization, and workflow enhancements.
• Lead, mentor, and develop a high‑performing North America fiduciary team, fostering a culture of excellence, inclusion, and accountability.
• Ensure effective governance and resolution of complex fiduciary issues, escalating as needed to senior stakeholders.

• Bachelor’s degree in finance, accounting, economics, or related discipline.
• Extensive experience leading fiduciary, financial operations, or controllership functions, ideally within reinsurance, insurance, or financial services.
• Strong knowledge of financial controls, fiduciary risk management, and regulatory frameworks.
• Exceptional leadership skills, demonstrated success in talent development, change management, and cross‑functional collaboration.

• Advanced degree or professional designations (CPA, CMA) strongly preferred.
• Proven ability to transform fiduciary operations through process redesign, automation, and technology adoption.
• Strong business acumen with the ability to connect fiduciary excellence to broader firm strategy, client outcomes, and financial performance.

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.
At Guy Carpenter, you can be your best. We work on challenges that matter with colleagues who help bring out our best. Our uniquely collaborative environment will empower you to focus on your personal and professional success, learning from top specialists in the (re) insurance industry and leading you towards a rewarding and impactful career.

Guy Carpenter, a business of Marsh McLennan, is a leading global risk advisory and reinsurance specialist and broker.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you have a need that requires accommodation, please let us know by contacting rea

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional…