Patient Services Representative - Viverant Physical Therapy

Patient Services Representative - Viverant Physical Therapy

Job Category : Patient Services

Requisition Number : PATIE
009457

• Posted :
  January 8, 2026
• Part-Time
• Hourly Range : $18.77 USD to $27.82 USD

Showing 1 location

Edina, MN 55410, USA

The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties.

Viverant Physical Therapy is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

This is a part-time (0.9) position working Monday through Thursday 7:00am-4:30pm out of our Edina clinic.

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo
• Verify and document insurance information as defined by current business practices
• Accurate and timely scheduling of new and existing patients in the current practice management system
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
• Chart preparation and management
• Maintain a working knowledge of health care plan requirements and health plan networks
• Maintain timely communication with patients, families, and staff
• Assist in non-billable patient services by bringing appropriate patients back and initiating pre-therapy exercises
• With specific instruction and supervision by Therapist, guide patients through specific education/intervention provided by therapist
• Assist in organizing and writing literature for exercises, therapy, and sport programs. May assist in duties related to program development
• May work with sports medicine team for golf program, dance, throwing, etc. with established programs
• May assist with coordinating schedules for the Volunteer Tech program; train and orient incoming Techs
• Clean and stock exam rooms, gym, equipment, and therapy space
• May assist with and/or lead both group and individual fitness classes, if qualified
• Able to correctly lift and set up various weights in fitness, sports performance, and training aspects for clients
• Assist with check-in for individual and group fitness classes
• Coordinate equipment repair as needed
• Assist with patient transport within the clinic
• Any and all other duties as assigned

• High School diploma/GED or equivalent
• Proficient in Microsoft Word, Outlook, and Excel
• Customer Service experience required
• Administrative or Medical Office experience preferred
• Preference given to those who are currently or will be applying to Physical or Occupational Therapy graduate school, or pursuing a Master’s in Athletic Training
• 100 hours of related experience

• Actual starting pay will vary based on education, skills, and experience.
• We offer a comprehensive benefits package - to learn more clickhere .
  • Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
  • All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.

• Frequently lift up to 50 pounds independently and occasionally up to 100 pounds with assistance.
• Requires the ability to stand, walk, bend, and move continuously throughout the shift.
• Must be able to frequently perform physical activities such as pushing, pulling, and reaching.
• Visual acuity to read electronic and paper documents.
• Auditory ability to participate in phone or video calls clearly.
• Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).

• Clinic

Ability to:

• Comply with company policies, procedures, practices, and business ethics guidelines.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance.
• Work at an efficient and productive pace, handle interruptions appropriately, and…