Manufacturing Execution System Technician

• Full-time

Kelly Services, Inc. is a Fortune 500 company headquartered in Troy, Mich., providing employment to more than 700,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, health care and home care. Kelly Services is an Equal Opportunity Employer.

Kelly Services has an exciting opportunity for a Manufacturing Execution System Technician in Edina, MN.

The Manufacturing Execution System (MES) is used to manage and control manufacturing operations at our clients Reverse Osmosis manufacturing facility. This system includes business application software and IT hardware. The MES Technician will work under the direction of the Global Improvement Leader at the Edina manufacturing facility, and will work closely with the other IS/IT resources, including other technicians as well as engineers.

The person will be responsible for day-to-day MES operations, fixes, troubleshooting both software and hardware, as well as supporting reporting services and other applications needed to operate the facility in Edina.

• Maintain MES hardware and software system to maximize production uptime. This includes monitoring system health, ensuring system backups are performed, maintaining data integrity, responding to requests, etc.
• Utilize the site management of change process to document changes and risk mitigation plans while leading and assisting in incremental improvements to site systems. Document technology and troubleshooting via procedures and job aides.
• In conjunction with MES Specialists, maintain conformance with business and Corporate requirements. Follow appropriate management of change for the site maintenance and project activities of MES.
• Work with Manufacturing IS Tech Center team in Edina to identify and implement improvements to the MES applications. This will include participating in design reviews and implementation projects.
• Participate in on-call rotation to respond to daily production issues related to MES. Troubleshoot issues using log files, events, etc.
• Coordinate with manufacturing to maintain all computers, printers, switches, etc used in manufacturing. This includes deploying patches and updates as needed. Maintain spare inventory to prevent disruptions due to hardware failures.
• Maintain Active Directory computers, servers and users.
• Assist as needed in the maintenance of IP21 Process Information system. This includes supporting tag additions, updates, and coordinating scheduled maintenance activities on the IP21 system.

• Experience and proficient level of knowledge with software applications such as Microsoft Windows 7, Microsoft Windows Server, and Microsoft SQL Server.
• Background in troubleshooting Ethernet network.
• Ability to troubleshoot using log files.
• Sporadic domestic and international travel (