Busser​/Food Runner

Join to apply for the Busser / Food Runner role at Puttshack
. Headquartered in Chicago, IL, Puttshack opened its first location in 2021 as an upscale, tech‑infused mini golf experience that serves world‑class food and full bar in a cool environment.

Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one‑of‑a‑kind guest experience. The Server Assistant is an essential part of the floor operation and is responsible for delivering food and drinks to guests in a timely manner, as well as cleaning, sanitizing, and resetting tables and golf courses.

Venues are open 7 days/week, typically from 11am–1am. All positions are variable schedules, ranging from 15 to 30 hours per week depending on business needs and individual availability.

• Bring your 'A' Game each day.
• Anticipate guests’ needs and ensure overall experience exceeds expectations.
• Greet guests with a warm welcome and sincere smile.
• Assist service team with all food and beverage service.
• Deliver food and drinks to guests in the dining room, bar, and golf courses following steps of service.
• Clean and transport dirty dishes to tray or dish room.
• Quickly and efficiently clean, sanitize, and reset tables.
• Stock and maintain supplies at service stations.
• Understand and follow food allergy procedures and special orders/restrictions.
• Comply with all safety and sanitation guidelines and procedures.
• Take direction and be a team player.
• Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook.
• Other projects or duties as assigned, including side‑work, opening, and closing duties.

• Must be 18+ years of age.
• Prior hospitality or food/beverage experience.
• Strong emotional intelligence and self‑awareness.
• High standards of guest satisfaction.
• Ability to obtain any required licenses and certifications.
• Experience safely and effectively transporting food and beverage.
• Sense of urgency and ability to multitask calmly in a busy environment.
• Effective written and spoken communication skills.

• Stand and walk for an entire shift, including stairs and uneven surfaces.
• Move and lift up to 10 pounds frequently, and occasionally up to 30 pounds.
• Work in confined, crowded spaces with high noise levels and varying temperatures.

• Competitive pay.
• Health/dental/vision coverage.
• 401(k) matching.
• Life insurance.
• PTO.
• Associate discounts—including free mini golf and 50% off meals.

Other rewards may include tips, discretionary bonuses, etc. Benefits eligibility and offerings may vary by location or position. Some benefits are immediately available to part‑time or variable‑time associates, while others become available after completing initial employment periods. Please consult with the hiring team for more details.

This role is paid a base wage plus tips. Total hourly rate cannot be guaranteed. The advertised pay is an estimate and may vary based on schedule & availability.

At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and works to prevent discrimination and harassment, including sexual misconduct, in its application and hiring processes and employment decisions.