Design Expert, Sales - Interior Define

Overview

At Havenly, we believe everyone deserves a home they love. Since 2014, we’ve grown into the country’s leading interior design service. Through our brand Interior Define
, we’re transforming how people shop for custom furniture by combining design expertise with a seamless sales process.

We are seeking a sales-driven Design Expert to deliver a high-end, personalized customer experience while driving sales growth at our Studio in Edina, MN. If you’re passionate about interior design, thrive in a fast-paced environment, and love exceeding sales goals, this opportunity is for you!

• Achieve Sales Targets: Meet and exceed monthly sales quotas by delivering exceptional customer service and expert product knowledge.
• Client Consultations: Engage clients in-store and virtually, consulting them on furniture selections and design choices tailored to their needs.
• Lead the Sales Process: Own the entire customer journey, from initial inquiry to purchase execution, ensuring a smooth, efficient, and personalized experience.
• Drive Sales Growth: Identify and act on opportunities to enhance sales and improve the overall customer experience within the studio.
• Product Expertise: Master the details of our product offerings and design services, confidently guiding clients through their purchasing decisions.
• Spatial Planning & Design Mood Board Creation: Work with clients to complete their room design and ensure proper size and fit of all selected furniture pieces. Experience with 2D and 3D design software is a plus.
• Follow-Up & Retention: Maintain proactive and timely communication with clients post-purchase to ensure satisfaction and encourage repeat business.
• Market Engagement: Act as a brand ambassador to cultivate a strong community presence in Edina, MN and build local customer relationships.

• Sales
  
  Experience:
  
  2-3 years in sales (preferably in furniture or interior design) with a track record of hitting and exceeding targets.
• Interior Design
  
  Experience:
  
  Experience in interior design and/or home furnishings; able to speak to and create mood boards and floor plans for clients.
• Customer-Centric: Excel at creating memorable customer experiences that drive sales conversions.
• Team Player: Thrive in a collaborative environment and support the team while driving individual sales success.
• Goal-Oriented: Proven ability to meet or exceed sales targets with a consultative selling approach.
• Organized & Efficient: Manage multiple clients and projects, ensuring timelines are met and customer expectations are exceeded.
• Tech-Savvy: Proficient with Canva, interior design floor planning software, Google Suite; CRM experience preferred and able to adapt to new platforms in a tech-driven environment.
• Adaptable: Flexible, solutions-focused, and able to thrive in a fast-paced setting.
• Passionate About Design: Stay informed on the latest trends in interior design and furniture with a strong eye for aesthetics.

• Competitive Compensation: On-target earnings of $85-100K+ per year (60/40 base salary and commissions based on performance).
• Benefits: PTO, health benefits (medical, dental, vision), 401K, company equity, and employee discounts on furniture and design services.
• Growth Opportunities: Be part of a fast-growing company that values professional development and offers opportunities for advancement.
• Position Details: Full-time role based in the Edina Studio with standard retail hours and weekend availability.
• Physical Requirements: Standing, bending, and maneuvering in the studio to assist clients and arrange product displays; ability to lift up to 50 lbs.

At Havenly, we’re committed to diversity and inclusion. We encourage all qualified candidates to apply.

Note: This description is focused on the core responsibilities and qualifications for the Design Expert role and does not include unrelated application and government-related notices.