Service Coordinator

Overview

Join to apply for the Service Coordinator role at Everon
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At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. With more than 100 locations and a broad national presence, our employees have opportunities for career advancement and growth. For more information, visit  or follow us on Linked In.

• Schedule appointments and dispatch technicians for service and inspections as needed to maximize productivity.
• Create work orders, provide status updates to customers, and follow up with technicians.
• Confirm work order completion by reviewing notes and following up on pending items.
• Complete contract paperwork and QC paperwork; schedule sub-contractor work.
• Coordinate with technicians to ensure all paperwork is completed properly within the designated time.
• Maintain appointment schedules; order and receive material and equipment and issue to technicians.
• Complete daily reports and assist in coordinating activities such as scheduling, customer notification and equipment procurement.
• Conduct physical inventory and act as liaison between Sales, Project Managers and technicians.
• Perform other duties as assigned.

• High School Diploma or General Education Degree (GED).
• Minimum 3 years of experience performing administrative duties in a sales or service industry (ERP knowledge preferred).
• Proficient in Microsoft Office (Word, Excel & PowerPoint).

• Must possess good decision-making skills, be organized and detail oriented.
• Excellent oral and written communication; ability to use discretion and escalate matters when needed.
• Data analysis and interpretation skills; speed and accuracy with attention to detail.
• Dispatching and scheduling experience.

• Regularly required to sit and use hands, speak and hear; may twist and reach with hands and arms.
• Frequently required to stand and walk; lift and/or move up to 10 pounds and occasionally up to 25 pounds.
• Specific vision abilities include close vision, distance vision, color vision and ability to adjust focus.
• Must be able to drive a motor vehicle for extended periods and be able to drive sonable accommodations may be made for individuals with disabilities to perform the essential functions.

• Normal office environment; noise level usually moderate.