Phlebotomist II Non-Commute Days- Outreach Lab

Phlebotomist II Non-Commute, FT
- Days
- Outreach Lab

DHR Health - US:

TX:

Edinburg - Days

Summary:

FLSA STATUS:
Exempt Non-Exempt

MISSION STATEMENT:

Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.

VISION:

Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

POSITION SUMMARY:

The Phlebotomist draws blood samples to be analyzed by laboratory personnel and interpreted by Pathologists such that patient diagnoses may be made.

POSITION EDUCATION/

QUALIFICATIONS:

· High School Diploma or equivalent.

· Completion of Phlebotomy Training program required

· Completion of nationally recognized certification as a Phlebotomy Technician required.

· Computer skills required

· Good written and verbal communication skills required.

· Some evening or weekend work will be required

· Bilingual – English/Spanish.

JOB KNOWLEDGE/

EXPERIENCE:

· Minimum of two year of experience required.

· Requires excellent interpersonal skills with families in crisis.

· Knowledge of State, Federal, TJC, and CLIA regulations.

Responsibilities:

· Able to perform venous, arterial, capillary draws on adult and pediatric/neonatal patients as per procedure and without supervision.

· Identifies patients and labels all tubes, as per policy, without mislabeling

· Draws the correct amount and in the correct tubes/preserves specimens as needed to minimize redraws

· Draws and delivers blood to the lab in a timely manner

· Follows through on collections that have been re-scheduled

· Responds to patient codes as necessary.

· Selects appropriate type of needle based on patient's physical needs and/or age

· Selects appropriate site. Rarely uses superficial veins

· Wears gloves and washes hands as per policy / Follows isolation procedures

· Uses correct order of draw and releases tourniquet after 1 minute.

· Minimizes rejection of specimens due to hemolysis, clotting, inadequate filling, wrong skin prep, etc.

· No more than 3 complaints/year injury to the patient, i.e. hematoma, swelling, leaving tourniquet on, or leaving supplies in the room.

· Attends all mandatory in-services.

· Dresses in a manner that expresses professionalism.

· Committed to providing the highest quality of service and meeting our customers' needs with utmost care and courtesy.

· Listens attentively to our customers in order to fully understand their needs and to deliver all messages with courtesy, clarity, and care. (i.e. giving directions, information, education)

· Recognizes that our customers' time is valuable. Provides timely service.

· Uses proper elevator etiquette.

· Treats all information as confidential. Does not discuss patient affair matters where the information may be overheard. Ensures our patient's right to privacy and modesty by creating and maintaining a secure and trusting environment.

· Maintains a clean, organized and safe environment.

· Exhibits a sense of ownership toward the organization and your job.

· Compliant with lab and hospital policies, including parking in designated places.

· Performs QC as specified and verifies acceptable levels before reporting patient results.

· Position requires traveling

Other duties as assigned.

LINES OF REPSONSIBILITIES :

(Chain-of-command)

1. Laboratory Supervisor → 2. Assistant Director of Laboratory → 3. Director of Laboratory

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including:
Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC :

Employees…