Patient Registration Rep Team Lead Oncology Radiology

Patient Registration Rep Team Lead - FT
- Days
- Oncology Radiology - 21710

US:

TX:

Edinburg | ONCOLOGY | Full Time

Posted yesterday

DHR Health - US:

TX:

Edinburg
- Days

Summary:

Our Mission at Doctors Hospital at Renaissance is to maintain and operate a state-of the-art hospital dedicated to the provision of quality, compassionate and cost-effective patient care while rendering the most advanced professional services to our patients.

Our Vision at Doctors Hospital at Renaissance is to become the premiere Hospital of South Texas and leaders in the health care industry, addressing all health care needs of our community while eliminating the need to seek health care services outside of our region.

Supervises a group of staff members at the direction of the Director/Manager/Supervisor for the Admissions Department. Maintains open communication with the Admissions management team.

• High School Diploma/GED
• Medical Terminology preferred
• One to two years of related experience within Health Care
• Computer skills required with knowledge of Microsoft Office suite.
• Good written and verbal communication skills required.
• Bilingual
  - English/Spanish.

• High degree of competency/experience in general able to respond to patient needs by interpreting facial expressions and/or verbal communications.
• Requires good communication and organizational skills
• Requires reasoning ability and good independent judgment
• Requires working with frequent interruptions
• One (1) year continuous experience in a clerical/office related work experience in a medical or health care environment required, hospital experience preferred
• Excellent Computer or word processing proficiency is required
• Exhibits tact, enthusiasm, and patience.
• Excellent organizational and multitasking skills
• Sensitive to cultural and age appropriate patient issues
• Good written and verbal communication skills required
• Requires reasoning ability and good independent judgment.
• Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices
• Welcome patients and their family members as they arrive at the clinic
• Answer multiple office lines
• Schedule patient appointment
• Maintain the clerical work area clean and organized at all times
• Locates and organizing patient records
• Processing incoming and outgoing mail
• Initiate the process insurance claims and confirm when clearance process
• Order office supplies/equipment as needed
• Knowledge of patient billing procedures, determine the financial status of patients and their eligibility for health services, assist patients in accurately completing appropriate forms and documents for the required information
• Collect and deposit fees according to protocols, prepare and balance daily financial registers and submit all forms and fees to the accounts department
• Ability to lift 25 lbs
• Performs other duties as assigned

Responsibilities:

• Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practice
• Adhere to instructions issued by the department's leadership and perform duties in accordance with established DHR routines, methods and techniques, and in compliance with the recognized policies, procedures, standards and practices and within the state Regulatory Acts
• Follows Standard Precautions, OSHA Guidelines and other specific precautions (i.e. MRSA, contact, respiratory) as necessary
• Maintain organized, neat, adequate unit materials/supplies and collaborate with other professional disciplines to ensure effective and efficient patient care delivery.
• Prepares and maintains a record of observations and care given by documenting information clearly and completely utilizing correct forms in a timely manner
• Assists with admissions to the unit, orients family members/responsible parties to the unit; provides hospitality to patients families/responsible parties
• Maintain a safe, secure, comfortable environment for every patient
• Properly and safely assists in moving/ transferring patients in wheelchairs and/or other equipment
• Report accidents, with or without injury, promptly to immediate supervisor.
• Demonstrates knowledge of age-specific patient populations and cultural diversity during the provision of patient care
• Maintains and considers priorities according to…