Medical OFFICE Manager; UT Health RGV Multispecialty - Edinburg

Office Location
The University of Texas Rio Grande Valley
1201 W. University Drive
Human Resources
MASS Building 2 nd Floor
Edinburg, TX 78539

Edinburg:
Brownsville:
Office hours:
Monday-Friday
8:00a.m.

- 5:00p.m.

Faculty Recruitment:
College of Engineering & Computer Science: cecs

Robert

C. Vackar College of Business & Entrepreneurship: cobe

Dear Applicant,
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
Date of Birth
Gender

* Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.
If you have any questions, please do not hesitate to contact us at  and/or careers.

Position Information

Posting Number

Posting Number SRGV
6732

Working Title

Working Title MEDICAL OFFICE MANAGER (UT Health RGV Multispecialty - Edinburg)

Number of Vacancies

Number of Vacancies 1

Location

Location Edinburg, Texas

Department

Department School of Medicine / Clinical Affairs

FTE

FTE 1.0

FLSA

FLSA Exempt

Scope of Job

Responsible for managing, planning and coordinating all of the assigned clinic administrative and operational functions associated with School of Medicine clinical practice at multiple sites. Responsible for day to day clinical, administrative and financial operations. Oversees operational quality, patient satisfaction, patient relations, personnel management, and inventory control for all current and future sites.

Description of Duties

• Coordinates clinic operations and activities to ensure efficiency and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards with day to day managing, planning and coordination at all sites.
• Works closely with Department Chairpersons and Administrators to coordinate clinical sites and departmental activities/faculty as needed.
• Manages non-clinical personnel. Objectively evaluates/documents performance of personnel and takes corrective action as appropriate.
• Prepares and manages work schedules of personnel managed.
• Works with Administration and Decision Support for Return on Investment ( ROI ) reports to develop/modify/supply, personnel/staffing needs, capital equipment, and special program budgets.
• Monitors revenue and expense budgets on an on-going basis and takes appropriate action to ensure managed clinic operations are within budget guidelines.
• Ensures appropriate information is gathered and transmitted in support of billing functions and assists with annual budget preparation.
• Serves as point of contact for patient and external customer complaints. Reconciles and investigates all complaints relating to practice operations and patient satisfaction.
• Manages office supplies and ensures the ordering of needed supplies to maintain inventory within budget.
• Maintains documentation as required by regulatory agencies, policies, and procedures.
• Acts as member of the Business Development team to expand clinical sites for the School of Medicine and participates in business development for clinical sites for the School of Medicine.
• Coordinates maintenance and repairs of clinic area, equipment, and instruments.
• Performs other duties as assigned.

Supervision Received

General supervision from assigned supervisor.

Supervision Given

Direct supervision of assigned staff.

Required Education

Bachelor’s degree in Business or Healthcare Administration or related field from an accredited university.

Preferred Education

Master of Business Administration or Master of Health Administration.

Licenses/Certifications

None.

Required Experience

Four (4) years of experience in healthcare administration or closely related field. Specialized healthcare management experience may be substituted for education on a 2-for-1 basis.

Preferred Experience

Experience in financial and business development

Equipment

Use of standard office equipment.

Working Conditions

Needs to be able to successfully perform all required duties. Office Environment; some travel and weekend work is required.

Other

Exceptional planning and organizational skills. Effective…