Phlebotomist II Lab

Phlebotomist II, FT, Lab - 22011

DHR Health - US:

TX:

Edinburg
- Days

Summary:

FLSA STATUS:
Exempt Non-Exempt

MISSION STATEMENT:

Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.

VISION:

Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

POSITION SUMMARY:

The Phlebotomist draws blood samples to be analyzed by laboratory personnel and interpreted by Pathologists such that patient diagnoses may be made.

POSITION EDUCATION/

QUALIFICATIONS:

• High School Diploma or equivalent.
• Completion of Phlebotomy Training program required
• Completion of nationally recognized certification as a Phlebotomy Technician required.
• Computer skills required
• Good written and verbal communication skills required.
• Some evening or weekend work will be required
• Bilingual – English/Spanish.

JOB KNOWLEDGE/

EXPERIENCE:

• Minimum of two years' experience required.
• Requires excellent interpersonal skills with families in crisis.
• Knowledge of State, Federal, TJC, and CLIA regulations.

Responsibilities:

POSITION RESPONSIBILITES:

• Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices.
• Able to perform venous, arterial, capillary draws on adult and pediatric/neonatal patients as per procedure and without supervision.
• Identifies patients and labels all tubes, as per policy, without mislabeling
• Draws the correct amount and in the correct tubes/preserves specimens as needed to minimize redraws
• Draws and delivers blood to the lab in a timely manner
• Follows through on collections that have been re-scheduled
• Responds to patient codes as necessary.
• Selects appropriate type of needle based on patient's physical needs and/or age
• Selects appropriate site. Rarely uses superficial veins
• Wears gloves and washes hands as per policy / Follows isolation procedures
• Uses correct order of draw and releases tourniquet after 1 minute.
• Minimizes rejection of specimens due to hemolysis, clotting, inadequate filling, wrong skin prep, etc.
• No more than 3 complaints/year injury to the patient, i.e. hematoma, swelling, leaving tourniquet on, or leaving supplies in the room.
• Attends all mandatory in-services.
• Dresses in a manner that expresses professionalism.
• Committed to providing the highest quality of service and meeting our customers' needs with utmost care and courtesy.
• Listens attentively to our customers in order to fully understand their needs and to deliver all messages with courtesy, clarity, and care. (i.e. giving directions, information, education)
• Recognizes that our customers' time is valuable. Provides timely service.
• Uses proper elevator etiquette.
• Treats all information as confidential. Does not discuss patient affair matters where the information may be overheard. Ensures our patient's right to privacy and modesty by creating and maintaining a secure and trusting environment.
• Maintains a clean, organized and safe environment.
• Exhibits a sense of ownership toward the organization and your job.
• Compliant with lab and hospital policies, including parking in designated places.
• Performs QC as specified and verifies acceptable levels before reporting patient results.
• Other duties as assigned.

LINES OF RESPONSIBILITIES:

(Chain of Command)

Laboratory Supervisor → Assistant Director of Laboratory → Director of Laboratory

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including:
Commi…