Office Manager

Are you the orchestrator of order in a dynamic law office, ready to transform daily operations into a model of efficiency and accountability?

Do you thrive in creating structure out of chaos, managing people, processes, and priorities with clarity and precision?

Is your sense of ownership matched only by your ability to lead, motivate, and implement systems that keep the entire office running like clockwork?

Final question:
When faced with a challenge, do you get excited or run away?

IMPORTANT:

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Based in Edinburg, Texas, the Law Office of Aurelio Garza stands as a trusted name in estate planning, elder law, and real estate. Founded by attorney Aurelio Garza, a U.S. military veteran known for his discipline and precision, the firm operates with an unwavering commitment to integrity, accountability, and service.

Aurelio Garza’s approach blends legal expertise with personal dedication—he believes every client deserves clear guidance, compassionate counsel, and efficient results. The firm’s mission is simple yet powerful: to protect families, secure legacies, and deliver peace of mind through meticulous legal planning and execution.

We’re seeking a hands‑on, solution‑focused Office Manager who can bring consistency, leadership, and operational excellence to our growing firm. You’ll be the central hub of daily activity—overseeing the front desk, managing staff performance, ensuring SOP compliance, and driving accountability across all functions.

This position isn’t about sitting behind a desk—it’s about owning the firm’s internal systems, ensuring work gets done, and keeping the team aligned with the firm’s goals. You’ll act as the buffer between Mr. Garza and the team, ensuring smooth communication, consistent standards, and a proactive problem‑solving culture.

• Office Operations Oversight: Manage all daily administrative and front‑desk activities to ensure seamless office functionality and a professional client experience.
• Team Coordination: Lead, train, and hold staff accountable to performance expectations. Foster collaboration and ensure consistency across all team members.
• Calendar & Scheduling Management: Maintain and organize Mr. Garza’s calendar, client appointments, and staff schedules to eliminate conflicts and missed deadlines.
• Process Implementation: Create, refine, and enforce Standard Operating Procedures (SOPs) and training manuals to establish structure and clarity in firm operations.
• Performance Tracking: Develop and monitor Key Performance Indicators (KPIs) – including staff productivity, client response times, and firm review goals – to drive measurable improvement.
• Compliance & Quality Control: Act as the gatekeeper for process compliance, ensuring policies are followed and standards are upheld across all departments.
• Onboarding & Training: Oversee employee onboarding and ensure new hires are properly trained on firm systems, technology, and service expectations.
• Vendor & Program Management: Evaluate and optimize firm tools (e.g., Mailchimp, CRMs, automation systems) to maximize efficiency and eliminate wasted spend.
• Problem Solving: Identify operational bottlenecks, propose solutions, and implement improvements that enhance workflow and morale.
• Leadership Support: Provide timely updates and proactive solutions to Mr. Garza, ensuring he remains focused on legal work while the office runs efficiently behind the scenes.

• High‑Impact Role: Your leadership will directly influence the firm’s growth, efficiency, and culture.
• Empowered Environment: You’ll have the authority to make real operational changes and implement systems that drive results.
• Growth Opportunity: As the firm expands, this position offers clear pathways for advancement into senior operational roles.
• Meaningful Mission: Be part of a firm that truly helps families protect what matters most, while working alongside a disciplined and purpose‑driven leader.
• Salary: $55,000–$60,000 annually, commensurate with…