Senior Fees and Student Support Officer

Responsibilities

• Ensure the accuracy of tuition fee data for prospective and on‑programme students by providing high quality support.
• Ensure monthly reconciliations are completed on tuition fee income from UK Government bodies and resolve any discrepancies promptly.
• Make required adjustments to tuition fee records or liaise with funding bodies to ensure accurate assessment of student funding.
• Ensure the creation and reporting of accurate records for sponsors and tuition fee debt coordinating with the Finance Department and other colleagues as needed.

• Good numeracy skills and basic knowledge of financial accounting principles.
• Good interpersonal and communication skills and experience of working as part of a team in a customer focussed environment.
• Strong understanding of end‑to‑end reconciliation process.
• Analytical skills, including Microsoft Excel skills to create and analyse multiple data sources.
• Ability to work with large datasets accurately and efficiently.
• Experience of University of Edinburgh systems, including EUCLID/SITS/People and Money, is desirable.

Demonstrates strong analytical skills and proficiency in Microsoft Excel for data analysis, alongside a solid understanding of financial accounting principles and the end‑to‑end reconciliation process. Capable of ensuring accurate tuition fee data management and effective communication within a team‑oriented, customer‑focused environment.