Assistant Client Accountant

Our small Canadian-born business was founded in 1978 and has become a global organization that now spans 120 locations across 20 countries. Our expansion has been rapid, but what matters most is the common belief that drives all 5,000 of our people to be a different type of real estate organization. We believe that the places in which we live, work and play have the power to make us happier and healthier, and we are united by a shared sense of purpose, to have a positive impact on people’s lives.

In short, we are a global commercial real estate advisory firm with a simple aim: for real estate to play a leading role in creating vibrant buildings, cities and places that deliver long-lasting social value and economic impact.

We believe that our industry is changing, and we want our business to be a melting pot of curious minds, passionate hearts and strategic intelligence. Your gender, religion and race are all highly respected, but are less important to us than your ability to step up and change the game. We provide you with a place where you can do just that, with like-minded people.

Collaboration is embedded in the way we work – our people have the autonomy to collaborate on client relationships, engage teams across the business, lead operations, work collectively on projects, participate in strategy and are ultimately responsible for our growth. Our distinctive Principal-led, privately-owned model puts us in the enviable position of being able to offer every employee the opportunity to own a share of our business and inspires and allows anyone to become a Principal.

This role carries voting rights, so our people have a very real say in the future direction and operation of our business. This means that we are able to attract, engage and retain the best talent from the industry.

This role within the busy Reconciliation Team is to provide administration support to the Client Accountants in all aspects of Utility and Insurance recharges, Service Charge deliverables, Payments to Clients and any other relevant administration support required to assist the team.

An important focus is on daily processing and strong communication skills to ensure delivery of duties in accordance with our QA procedures.

Responsibilities;

• Support Service Charge delivery including
  • Preparation of Cash Reconciliations
  • Preparing information for inclusion in the SC year end audits
  • Supporting Query Resolution as part of the year end Audit
• Liaise with internal team members to resolve queries
• Distribution of insurance and utility demands and back up monthly
• Processing Service charge budgets and relevant uplifts where necessary
• Preparation of Payments to Clients
• Providing ad hoc support to the wider REFIM Team

No job description can fully cover every issue which may arise within the post and the post holder is expected to carry out other duties from time to time that are broadly consistent with those in this job description.

Ideal for any individual with the motivation to learn and develop their existing skills, the selected candidate will have the following:

• Positive attitude and a willingness to learn and develop.
• Attention to detail, specifically when updating database information.
• Experience of working to tight deadlines.
• Ability to listen to the stakeholders request, interpret and provide a resolution.
• Ability to deal with high volumes of work and prioritise accordingly.
• Excellent communication skills.
• Autonomy and ability to work with minimal supervision.
• Flexibility and commitment to completing the task in hand.
• Enthusiasm to learn about the company, department and property regulations.
• Basic understanding of Microsoft applications (e.g., Word, Excel, Outlook and Teams)