Accounts Receivables Administrator

Cyberhawkis a fast-growing, successful technology company with big ambitions. We are the industry leaders in drone-based visual inspection and survey solutions for energy infrastructure and major capital projects clients. Our cloud-based enterprise softwarei

Hawkis a visual-data solution that harnesses drone and other visual data to allow large scale sites and assets to be managed and maintained easily. Ultimately, we help make asset & project management be safer,easierand greener thus keeping people out of danger and significantly reducing the carbon footprint of the energy and capital projects sectors.

Our people are the secret to our success. We thrive because of our team’s incredible talent and outstanding service. We plan to grow a lot this year and are looking for a number of people to join our high-performance team.

At Cyberhawk we believe in a policy of ‘No Drama’. There is enough complexity in the world of business and we strive to work collaboratively in the spirit of intent-based leadership. We give our people the safety to try new things, to take risks, and to suggest ways of working better. We want our work to be meaningful and fun so that people enjoy what they do.

• One Team
• Open and Humble
• Hungry to Grow
• Show up and Have Fun
• Own it And Solve It

The Accounts Receivable Administrator is responsible for supporting the efficient operation of the sales ledger function and ensuring the timely collection of customer payments. The role plays a key part in maintaining healthy cash flow, building positive relationships with customers, and ensuring the accuracy and integrity of financial records.

Working closely with Finance, Commercial and Operational teams, the Accounts Receivable Administrator will manage invoicing activities, monitor outstanding debts, resolve customer queries and support month-end reporting activities.

• Generate and issue accurate customer invoices in accordance with contractual terms and company processes.
• Process credit notes and invoice adjustments as required.
• Maintain customer account records and ensure all data is accurate and up to date.
• Verify supporting documentation before invoices are issued.

• Monitor outstanding balances and proactively follow up overdue invoices.
• Contact customers by phone, email and other communication channels to secure payment.
• Build and maintain positive customer relationships whilst managing debt recovery professionally.
• Escalate high-risk or long-outstanding debts to management where necessary.
• Support the resolution of billing disputes and payment queries.

• Allocate incoming payments accurately against customer accounts.
• Investigate and resolve unallocated cash and account discrepancies.
• Perform regular customer account reconciliations.
• Support balance sheet reconciliations related to accounts receivable.

• Produce aged debt reports and other receivables reporting as required.
• Assist with month-end and year-end finance processes.
• Maintain accurate records and documentation for audit purposes.
• Support internal and external audit requests relating to accounts receivable transactions.

• Adhere to company financial controls, policies and procedures.
• Identify opportunities to improve billing, collection and receivables processes.
• Ensure compliance with relevant accounting standards, financial regulations and GDPR requirements.
• Assist in the development and maintenance of finance procedures and process documentation.

• Work collaboratively with Sales, Project Delivery and Customer Success teams to resolve…