Quality Assurance Admin Officer; EGPP

234556 Quality Assurance Admin Officer (EGPP)

Join to apply for the 234556 Quality Assurance Admin Officer (EGPP) role at NHS Ayrshire & Arran.

VACANCY:
Quality Assurance Admin Officer

Salary: AFC Band 4

Hours:

Full‑time, 37 hours per week.

Contract:

Fixed term – 12 months.

Base:
Quality Directorate, West Port, Edinburgh.

Please note that the successful candidate will on occasions be required to travel to other sites in Lothian to support events, attend meetings, take minutes or participate in staff training.

• Provide full administrative support to the management of adverse events processes, Quality Improvement Facilitators (Assurance) and Level 1 reviewers, including arranging meetings, taking minutes, completing review templates and associated documents.
• Update DATIX® to provide a comprehensive audit trail of review progress.
• Produce a range of high‑level, high‑quality routine reports and papers.
• Run advanced queries and produce high‑quality reports from our Risk Management Information system in relation to assurance activities.
• Support the production and maintenance of promotional materials such as educational materials, newsletters and intranet pages.

Applicants must have proven advanced administrative and secretarial skills, combined with excellent IT skills – particularly MS Excel and MS Word. Experience of managing and maintaining databases and spreadsheets is also very useful. The post holder must demonstrate an ability to organise and coordinate high‑level meetings, and possess well developed organisational and interpersonal skills with a flexible approach to work. The ability to work well within a small team is essential.

The post holder must have proven effective communication skills, with a customer service focused approach, in relation to the support function we provide to the wider organisation. Knowledge of our risk management information system (Datix) is desirable, but not essential as training will be given.

Candidates should have an HNC/HND level education or an equivalent level of work experience in a similar role, preferably within the NHS or other similarly large organisation, with evidence of ongoing personal development.

Closing date for applications:
Monday 12 January 2026. Proposed interview date:
Tuesday 3 February 2026 at West Port, Edinburgh.

For informal enquiries and questions on the role, please contact david.ejimt (phone contact available on 5 January 2026).

Candidate answers must be original and authentic. The use of artificial intelligence or automated tools to generate or modify responses is strongly discouraged. Non‑compliance may result in application withdrawal.

Join us in making a lasting impact on the quality of care in NHS Lothian!

NHS Scotland is committed to encouraging equality and diversity among its workforce and eliminating unlawful discrimination. The aim is for the workforce to be truly representative, and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society.

We will fully support disabled candidates, and candidates with long‑term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

To work in the United Kingdom, a relevant permission to work in the country must be demonstrated. This is granted by the UK Visa and Immigration Service.

Further information about NHS Scotland’s recruitment policy and the necessary checks can be found in the vacancy details.

EEO Statement

NHS Scotland welcomes applications from all sections of society. We are committed to ensuring that our work environment is free from discrimination, and we do not discriminate on the basis of race, gender, disability, age, religion, sexual orientation, or any other protected characteristic.