Client Accounts Assistant

Key details

Job Title: Client Accounts Assistant,
Location: Edinburgh,
Department: Finance,
Reports to: Accounts Office Manager,
Hours of Work: Monday to Friday. Full Time - 9am-5:30pm OR Part Time - Hours over 5 days

Essential

• Fully IT literate & proficient in the use of IT systems including MS Word, Excel & Outlook
• Previous experience or background in an accounts department is essential
• Highly Numerate
• The ability to demonstrate an organised approach to administration with close attention to detail
• The ability to work independently is essential, as well as part of a team

Working within the Accounts team, the successful applicant will provide accounting and administrative support to the finance and letting staff to ensure customer and supplier accounts are accurate. You will be an exceptionally organised accounts assistant with proven client accounts knowledge and experience. The successful candidate will have excellent attention to detail skills and experience of working to tight deadlines, prioritising workload effectively.

Excellent interpersonal and communication skills are vital as the post-holder will be required to work closely with clients, suppliers, and colleagues across the Rettie group.

• Customer focused
• Problem solving
• Effective communicator
• Effective under pressure
• Teamwork
• Organisational ability

Your key Responsibilities will include:

• Uploading and processing rental payments.
• Processing Landlord payments
• Generate monthly management fees and reconcile.
• Reconciling bank accounts on a daily/ weekly, and monthly basis.
• Managing Rental Accounts
• Managing Supplier Accounts
• Supplier payment run and emailing remittances.

• Lodging tenant deposits via Safe Deposit Scotland in-line with legislation
• Communicating with landlords, tenants, suppliers and team members.
• Keeping accurate data records of statistics and payments
• Responding to questions and enquiries via email and telephone in a timely and helpful manner
• Assisting the accounts team and Lettings teams as required