Customer Service Administrator Pensions

Customer Service Administrator - Project Support | Edinburgh

Location:

Edinburgh City Centre

Hours:

35 hours per week, Monday-Friday (office‑based)
Rate: £13.20 per hour

Contract:

Fixed-term

Join a High‑Priority Customer Communications Project
We're recruiting Customer Service Administrators to support a large-scale customer communications project with a firm completion deadline. This is an excellent opportunity for organised, detail‑focused individuals who enjoy structured admin work and thrive in a fast‑moving environment.

What You'll Be Doing

Gathering and checking customer information to ensure accuracy
Preparing and issuing customer statements and documentation
Keeping clear, organised records of completed work and outstanding queries
Working with internal teams to resolve missing or inconsistent data
Managing your workload effectively to meet daily and weekly targets
Supporting the team in meeting a strict project deadline
What You'll Need

Confident Microsoft Office skills, including:
Excel: sorting, filtering, basic formulas, data entry
Outlook: communicating with internal colleagues
Strong attention to detail and accuracy
Ability to work with customer‑level data
Good organisational skills and the ability to prioritise

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age