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Customer Operations Admin Apprentice

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: ScotRail
Contract, Apprenticeship/Internship position
Listed on 2026-02-16
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration
  • Business
    Office Administrator/ Coordinator, Business Administration
Job Description & How to Apply Below
Position: Customer Operations Admin Apprentice (12-Month)
A prominent railway service in the UK is offering a 12-month apprenticeship in Administration within Customer Operations. This role involves managing ticket orders, processing invoices, and maintaining spreadsheets. Applicants aged 16 to 24 (or up to 29 with a disability) should possess relevant qualifications at SCQF Level 4 or above. Essential skills include a willingness to learn and basic administrative knowledge.

This apprenticeship provides valuable experience and the opportunity to earn a recognized qualification while contributing to effective customer operations.
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