Professional Receptionist. LilyLifestyle

Receptionist

Location:

Edinburgh City Centre
Salary: £26,000 - 28,000 (dependent on experience)

Hours:

Monday–Friday, 9:00 am–5:00 pm (fully office based)

Contract:

Permanent Full-time

Acting as the first point of contact, you will play a key role in ensuring a seamless and professional experience for all clients and visitors. This varied position combines front of house responsibilities with essential administrative support across the business.

• Provide a warm and professional welcome to all clients and visitors
• Manage incoming calls, messages, and a central email inbox
• Handle enquiries efficiently and courteously
• Coordinate incoming and outgoing items ensuring accurate record keeping
• Liaise with internal teams to support collections, documentation, and administration
• Maintain a clean, organised, and presentable reception and meeting areas
• Process payments including card and online transactions
• Prepare internal documentation and weekly updates
• Support event coordination including RSVP tracking and database updates
• Assist with additional administrative and operational duties as required

• Previous experience in a similar role
• Strong customer service and communication skills
• Professional and confident telephone manner
• Excellent organisational skills and attention to detail
• Ability to manage multiple tasks in a busy environment
• A proactive, positive, and team oriented attitude

• Competitive salary package
• Central Edinburgh location
• Opportunity to work in a varied and people‑focused role
• Supportive and collaborative working environment

Office Angels is an equal opportunities employer.