Office Experience Coordinator. LilyLifestyle

Do you enjoy variety, conversation and being at the centre of a working environment? Then this role will suit you.

As Office & Experience Manager, you'll be the face of the Hub, the first person people see, and the person who quietly keeps everything running smoothly behind the scenes.

This is not a people management role, it's about managing an environment.

You’ll be based primarily on the main entrance desk, but this is not a static role. You'll be up and about, speaking with innovators, tenants, visitors and colleagues, liaising with heads of departments, and making sure the Hub feels welcoming, organised and alive.

• Acting as the first point of contact for everyone coming into the Hub
• Creating and maintaining a well run, welcoming environment, rather than just processing tasks
• Liaising with other heads of department, contractors and internal teams
• Coordinating day to day operations: meeting rooms, visitors, stock, supplies and logistics
• Being comfortable working in the grey, handling issues that don't come with a rulebook
• Supporting basic admin tasks including minutes, spreadsheets and reports
• Ensuring health & safety awareness across the space
• Being visible, inquisitive and engaged, not shutting the door and disappearing into admin

• Be inquisitive and curious about people and situations
• Be comfortable making decisions where things aren't black and white
• Have solid working knowledge of Microsoft Word, Excel and general office systems
• Have experience of working with people, not just processes
• Want a role you can grow into long term, not use as a stop gap

• Competitive salary
• A long term, stable role with real ownership and visibility
• A people facing position where no two days are the same
• Autonomy and trust to manage the Hub environment day to day