Estates Administrator

Contribute to the smooth running of the National Estate department, through the provision of wide and varied administrative support.

This is a Full-Time (40 Hours Per Week) Permanent role which pays an annual salary of £28,562.

Acting as the first point of contact for internal and external enquiries, communicating effectively and efficiently to manage enquiries, follow up progress and keep the enquiring party informed throughout the process. Support to the wider National Trust for Scotland team as required.

• Based at NTS Central Office acting as the first point of contact for enquiries to the team including telephone calls, walk‑up enquiries and hard and electronic mail.
• Providing a link between Regional Management, Estate Surveyors and the residential, agricultural and commercial tenants as required, to help address queries and issues raised and providing guidance to ensure issues are timeously dealt with.
• Working closely with the Head of National Estates to ensure the efficient operation of the team, including organising and recording team meetings, weekly reporting, expense claims and holiday management.
• Support to the Property Database Officer in the management of the property information databases, which record all Trust property interests, including owned and leased property, conservation agreements, burdens and wayleaves.
• Communicating effectively with the three Estate Surveyors based centrally and regionally to provide administration support as required.
• Back up support to GIS (mapping) Officer as necessary.
• Liaising with the NTS Finance Team to operate an efficient purchase ledger system for the National Estate Management team to handle the internal purchase order process.
• Coordinating and recording volunteer support to the department.
• Supporting the Property Database Officer with maintaining and validating records of all Business Rates, Council Tax, Sporting Rates and Water Charges records.
• Assisting with managing lettings enquiries and lettings management as required, directing enquiries to the most appropriate person.
• Maintaining up to date hard copy and electronic filing systems, working to digitise key information where possible and recording within asset management database. Archiving out of date information and ensuring compliance with General Data Protection Regulations.
• Working closely with the Building Surveying Administrator in relation to the management of compliance, repair and maintenance works.

The deadline for application is Friday 26 June 2026 at 23:00.