Supporter Relations Officers

Job Summary

We are looking for 2 Supporter Relations Officers to join our Fundraising Operations team in Edinburgh. As a Supporter Relations Officer, you will play a key role in providing fundraising and administrative support to the Fundraising directorate and ensuring supporters have a positive experience and campaigns run effectively.

• Manage supporter inquiries, registrations, and communications for fundraising appeals, campaigns, and events.
• Provide administrative assistance to ensure the smooth execution of fundraising activities across the directorate.
• Assist in planning and coordinating a variety of fundraising events to meet organisational goals.
• Oversee multiple ongoing activities, ensuring all tasks are completed accurately and efficiently.
• Work closely with colleagues across the charity to address issues and maintain seamless operations.
• Uphold the highest standards of Supporter Service, ensuring a positive experience for all stakeholders.

• Experience in a customer service role.
• Proficiency in Microsoft Office packages.
• Excellent written, verbal and oral communication skills.
• Ability to multi-task and prioritise workload.

• Online application requires a CV and responses to additional questions. Please review the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications:
  Monday 22 June 2026.

£23,600

Full time, permanent

Hybrid remote – Links Place, Edinburgh. You will be required to work from the office full time during training. After that, the role will be hybrid with 3 days a week in the office.

• Flexible working – discussed at interview.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (matching up to 7.5%)
• Loan schemes for bikes, computers and season tickets.
• Continuous professional development opportunities.
• Industry‑leading training programmes.
• Wellbeing and Employee Assistance Programmes.
• Enhanced bereavement, family friendly and sickness benefits.
• Access to Blue Light Card membership.
• Subsidised Eye Care.

Marie Curie is a Stonewall champion and welcomes applications from people of diverse cultures, perspectives and lived experiences. We are committed to providing a safe, inclusive, and rewarding workplace. Reasonable adjustments are available throughout the recruitment process; please contact r for any requests.