Workforce Planner: Scheduling & Workflow
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-06-22
Listing for:
JPMorganChase
Full Time
position Listed on 2026-06-22
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Healthcare Administration
Job Description & How to Apply Below
Location: City of Edinburgh
JPMorgan
Chase is looking for a Workforce Planning Analyst in City of Edinburgh. In this role, you will be responsible for managing real-time schedules and workflow allocation in a high-volume contact centre environment. You will also partner with operational leaders to ensure service levels are met.
The ideal candidate should have experience in scheduling and real-time management, strong problem-solving skills, and proficiency in Microsoft Office. This position emphasizes teamwork and stakeholder communication.
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