Customer Service Administrator

Customer Service Administrator

We’re recruiting for a Customer Service Administrator to join our client based in Edinburgh on an initial temporary contract of at least one month, with the potential for a longer-term role. This is an excellent opportunity for someone with strong administration and organisational skills who enjoys delivering quality service in a busy environment.

Edinburgh – on‑site

Working hours:

Monday to Thursday, 08:15 – 16:30 and Friday, 08:15 – 12:50

Our trusted client is a well‑established business offering a friendly and dynamic working environment.

• Process customer orders accurately in line with Service Level Agreements (SLAs).
• Co‑ordinate queries with clients to ensure all data is accurate and up to date.
• Carry out general administrative tasks including photocopying, filing, mail distribution, and secure document disposal.
• Sign for deliveries and manage associated documentation.
• Provide cover for other Customer Service team members when required, including reception duties.

• Proficiency across all Microsoft Office applications with fast and accurate keyboard skills.
• Strong attention to detail and ability to maintain accuracy under pressure.
• Effective verbal and written communication skills.
• Flexible and adaptable approach to work.
• Ability to pass a basic credit check before starting the assignment.

• Previous experience in a customer service or administrative role.

• Immediate start available.
• Friendly and supportive working environment.
• Potential for a long‑term position beyond the initial contract.

We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer.

If this role matches your skills and experience, we’d love to hear from you. Apply today to start your journey with our client.