Admitting Clerk

Job Title

Admitting Clerk

Company Overview

King - West is a dedicated organisation focused on delivering high-quality services and support to our community. We are committed to creating a positive and efficient environment for our patients and staff alike. Join our team and contribute to a workplace where professionalism and patient care are paramount.

Role Overview

The Admitting Clerk plays a crucial role as the first point of contact for patients, ensuring a smooth and efficient admission process. This position is responsible for accurate patient registration, data management, and providing exceptional administrative support. You will contribute significantly to patient satisfaction and the overall operational efficiency of our facility, operating with a high degree of precision and professionalism.

Key Responsibilities

Register new and returning patients accurately, collecting all necessary demographic and medical information.
Verify patient insurance details and eligibility, liaising with insurance providers as required.
Process co-payments and other fees, maintaining precise financial records.
Maintain and update patient records, ensuring data integrity and confidentiality in line with UK GDPR.
Provide compassionate and clear communication to patients regarding their appointments, procedures, and facility policies.
Schedule and confirm patient appointments, managing appointment calendars effectively.
Adhere strictly to all data protection, privacy, and health and safety regulations.
Handle patient inquiries and resolve administrative issues efficiently and professionally.

Required

Skills and Qualifications

Proven ability to demonstrate strong adaptability in a fast-paced environment.
Excellent organisational skills with a keen eye for detail and accuracy.
Strong verbal and written communication skills, with a patient-focused approach.
Proficiency in basic computer applications, including word processing and data entry.
Ability to handle sensitive information with the utmost confidentiality and discretion.
Demonstrable experience in an administrative or customer service role.

Preferred Skills (Nice to Have)

Previous experience in a healthcare administrative setting.
Familiarity with medical terminology and patient management systems.

Experience with insurance verification processes.

Tools and Technologies

Microsoft Office Suite (Word, Excel, Outlook)
Patient Management Systems (specific system training will be provided)
Standard office equipment (multi-line phone systems, scanners, printers)

Work Environment and Employment Details

Employment Type:

Full-time

Workplace Type:
On-site

Work Location:

Specific location to be confirmed

Salary Range: 23,333 JPY - 32,222 JPY

Application Process

To apply for this role, please submit your CV and a cover letter outlining your relevant experience and why you are a great fit for King - West. We encourage applications from all qualified candidates who meet most of the criteria. We look forward to reviewing your application.

Accessibility and Reasonable Adjustments

King - West is committed to ensuring an inclusive recruitment process. If you require any reasonable adjustments or assistance during your application or interview process due to a disability, please do not hesitate to contact us. We are here to support you.

Equal Opportunities Statement

King - West is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Data Protection Notice

By applying for this position, you agree that King - West may process your personal data in accordance with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws. Your data will be used solely for recruitment purposes and will be handled with strict confidentiality