Medical Receptionist (initially 19 hours per

Meadows Medical Practice9 Brougham Place,Edinburgh EH3 9HW

Overview

We are seeking a dedicated Medical Receptionist to join our healthcare team. This role involves providing exceptional patient care and managing administrative tasks efficiently and with professionalism. The successful candidate will play a vital part in ensuring smooth clinic operations while delivering compassionate service to our patients. Prior office and administrative experience are highly valued, along with a friendly demeanour and attention to detail.

The successful candidate would initially work part-time as a Medical Receptionist on Mondays and Tuesdays (8am to 6pm). However, we envisage the position evolving over the next 12 months into a full-time role
, which will include additional administrative tasks, and potentially providing phlebotomy services (training will be provided).

Responsibilities

• Greet patients warmly and assist them with check-in procedures
• Schedule appointments and manage patient records accurately
• Handle incoming calls, respond to patient inquiries, and organise follow-up appointments
• Ensure all patient information is recorded correctly in the system
• Maintain cleanliness and organisation of the reception area
• Assist healthcare professionals with administrative support as needed
• Adhere to health and safety protocols, including infection control procedures

Skills

• Proven office experience, demonstrating organisational skills and professionalism
• Administrative experience in a healthcare setting is desirable
• Excellent communication skills, both verbal and written
• Ability to handle sensitive information with confidentiality
• Competence in using computer systems and electronic health records software
• Strong attention to detail and organisational abilities
• Ability to remain calm under pressure and deliver compassionate patient care
• Willingness to undergo phlebotomy training

This position offers an opportunity to work within a supportive healthcare environment where your skills can make a meaningful difference in patients’ lives. We value professionalism, reliability, and a proactive approach to healthcare delivery.

Reference:

Contract Type:
Permanent

Posted On:
12/08/2026

Closing Date:
21/08/2026