Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Administrator
About Narro Associates

Narro Associates is an award-winning structural and civil engineering consultancy with a reputation for delivering innovative, practical and sustainable engineering solutions across a diverse range of sectors. We are seeking an Administrator to join our Business Support team in Edinburgh.

This role is to provide comprehensive administrative support to the business, ensuring the efficient operation of office, project, and business support functions within a structural and civil engineering consultancy.

The role supports Directors, Engineers, Technicians, and Project Teams through project administration, tender submissions, document control, client communications, and office administration.

• Act as the first point of contact for visitors, clients, consultants, contractors, and suppliers.
• Manage incoming telephone calls and enquiries.
• Coordinate meeting rooms and hospitality arrangements.
• Manage correspondence, deliveries, and courier services.
• Create and maintain project records.
• Set up new projects and undertake projects conversions.
• Maintain fee tracking spreadsheets and reports.
• Maintain fee charts, project owner reports, and invoicing records.
• Drafting and issuing invoices.
• Utilise the Deltek Project Management system for these tasks.
• Support project delivery teams with administrative tasks.
• Manage project close-out and archiving procedures.
• Support CPD events, meetings, and training sessions.
• Booking travel and accommodation.
• Coordinate stationery, office supplies, and PPE records.
• Undertaking general office administration and ad hoc duties.
• There are other sections in the Business Support team that you will be required to support, e.g. IT, H&S, Competitions & Bids, etc.

• Previous administration experience in a professional office environment.
• Strong Microsoft Office skills.
• Excellent organisational and time management skills.
• Strong communication and customer service skills.
• High attention to detail and accuracy.
• Ability to work independently and as part of a team.

• Workplace attendance and management of personal workload.
• Displaying the required skills detailed above.

• Competitive salary and benefits package.
• Flexible and hybrid working arrangements, including the option of a 9 day fortnight.
• A collaborative and supportive team culture.

At Narro, we’re proudly employee-owned, so everyone in the business has a genuine stake in our success. Since 2014, this has meant creating a collaborative, inclusive environment where every voice matters, from shaping key decisions to influencing how we grow. Our hybrid model combines shared ownership through an Employee Ownership Trust with opportunities for individuals to hold shares, so everyone can share in the rewards too.

The result is a supportive, forward-thinking culture where people feel valued, empowered, and part of something bigger.

Anticipated to have at least 2 years' experience in a similar role.