More jobs:
Service Coordinator
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-09-03
Listing for:
FM Search & Select Ltd
Full Time
position Listed on 2026-09-03
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Clerical
Job Description & How to Apply Below
Service Coordinator
Location:
Edinburgh. Salary:
Up to £28,000 DOE.
Hours:
Monday - Friday 8:00am - 4:30pm. Employment:
Full-time | Permanent.
We're recruiting for an experienced Service Coordinator to join an established Facilities Management and Building Services business in Edinburgh.
This is a busy, varied role supporting the delivery of maintenance services across Housing Association contracts, coordinating engineers and ensuring jobs are completed efficiently and within agreed timescales.
The Role- Handling incoming maintenance and repair requests
- Scheduling and coordinating engineers across multiple sites
- Raising and allocating reactive and planned maintenance jobs
- Managing engineer diaries and workloads
- Supporting Housing Association maintenance contracts
- Updating CAFM/internal systems with job information and progress
- Liaising with tenants, clients, engineers and subcontractors
- Monitoring jobs against SLAs and chasing outstanding works
- Ensuring job records and documentation are accurate and up to date
- Providing excellent customer service throughout the maintenance process
- Previous Service Coordinator / Helpdesk / Planner experience
- FM, Building Services, Housing or Maintenance experience preferred
- Confident coordinating engineers and managing busy workloads
- Strong administration and organisational skills
- Excellent telephone manner and customer service skills
- Comfortable working in a fast-paced environment
- Good IT and system skills
- Salary up to £28,000 DOE
- Monday to Friday - 8:00am to 4:30pm
- Edinburgh based
- Permanent, full-time position
- Established Housing Association contracts
- Opportunity to join an established Facilities Management business
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