Personal Assistant to Head of Department

Job Title:

Personal Assistant to the Head of Department

Division:
Authorisations

Department:
Banking & Insurance and Early & High Growth Oversight

Salary:
National (Edinburgh and Leeds) ranging from £28,800 to £38,000 and London from £31,600 to £42,000 (salary offered will be based on skills and experience)

This role is graded as:
Senior Professional Support
- Corporate

Your internal recruitment contact is Katie via  Your external recruitment contact is Riley Fox via

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

The Authorisations Division serves as the initial point of contact for firms and individuals seeking to provide regulated financial services in the UK, making authorisation decisions to ensure applicants meet the FCA's standards.

We are looking for an experienced PA to support the Head of Department of our Banking & Insurance and Early & High Growth Oversight Department in Authorisations. The department has two functions
- Banking & Insurance Authorisations deals with applications for new banks, insurers, funeral plan providers and insurance intermediaries, and Early & High Growth Oversight supervises firms in the early stages of being regulated and when experiencing high growth.

Providing a dedicated and professional service to the HoD, assembling and disseminating information on their behalf and progressing actions as appropriate

Monitoring of emails, including the recording and tracking of actions

Diary management - ensuring commitments are managed smoothly, within time constraints, and that associated arrangements (e.g. briefing requests) operate efficiently

Manage meeting papers for the HoD including coordinating briefings, managing bring forward/pending system and chasing 'actions' from others where necessary

Preparing agendas for the Management meetings and following up actions where necessary

Acting as a point of contact for the HoD, including liaison with senior management and external stakeholders

Investigating issues and resolving queries (escalating/advising HoD as appropriate) and ensuring full communication with contacts/Division as relevant

Coordinating departmental communications and any other ad hoc papers or presentations

Minimum:
Experience working in a Personal Assistant capacity with well-developed organisational skills

Experience of establishing and maintaining effective relationships with senior stakeholders

Experience using Microsoft Outlook, One Note, Excel, Word and Power Point

Essential:
Ability to work professionally in demanding situations with tight deadlines and to balance competing priorities

Ability to make timely decisions based on relevant analysis in absence of the HoD where appropriate

Ability to work on own initiative and manage time effectively

Ability to work effectively with a range of internal and external stakeholders

Collaborative worker with the ability to work on own initiative

Committed to improving processes and sharing good practice

The role requires you to have access to sensitive and confidential information. Maintaining security and confidentiality of information is of paramount importance in this role.

25 days annual leave plus bank holidays

Colleagues spend a minimum of 50% of their working time in the office each month (60% for Directors and Executive Directors) across our London, Leeds and Edinburgh offices

Non-contributory pension (8-12% depending on age) and life assurance at eight times your salary

Private healthcare with Bupa, income protection, and 24/7 Employee Assistance 35 hours of paid…