Prescribing Clerk

Joinour dedicated team in a rewarding role where your work makes a meaningful difference to the care of some of the most vulnerable patients in our community.

The Prescribing Clerk plays a key role in supporting the safe and efficient management of repeat prescribing and medication administration within the GPpractice. As the practice exclusively provides care for patients living innursing and residential homes, the role requires close liaison with care homestaff, community pharmacies, and the clinical team to ensure timelyprescription processing, accurate medication records, and continuity of carefor a complex and vulnerable patient population.

The role involves liaising with patients, healthcare professionals, and pharmacies, aswell as maintaining the confidentiality and security of patient information.

Additionally, the Prescription Clerk may assist with administrative taskssuch as handling prescription inquiries and coordinating medication orders.

The candidate must demonstrate interpersonal skills when dealing with all levelsof staff across the practice and BGPA using persuasion, tact and reassurancewhere necessary.

Handle confidential patient material in asensitive and discrete fashion in compliance with Bromley GP Alliance policyand procedure.

Liaise with other departments and members ofthe Bromley GP Alliance and other organisations to ensure the smooth runningof the office and to assisting the functioning of the team.

BGPA is a federation of all 43 Bromley practices working collaboratively to enhance the health and wellbeing of Bromley residents, covering over 350,000 patients, 100% of the Bromley population.

BGPAs goals are to work strategically with Bromley practices to help secure the best services for patients whilst working together to support member practices in the challenges of a changing NHS.

BGPA aims to improve the morale of general practice in Bromley by sharing expertise, services and supporting its workforce.

BGPA will make a positive impact on medical services in Bromley by working closely with One Bromley Partners including NHS SEL ICB, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population.

Process Prescription Requests:
Accuratelyprepare and issue repeat prescriptions as per doctors instructions, ensuring all information is correct and up to date via EMIS.

Patient Record Management:
Update and maintain patient medication records, ensuring all prescriptions are loggedand monitored for accuracy and compliance.

Prescription Reviews:
Assist with the reviewof repeat prescriptions, checking for discrepancies, expired medications, or potential interactions.

Monitor Prescription Stock Levels:
Assist in managing inventory of prescription medications, ensuring timely reordering ofstock and proper storage.

Handle Prescription Inquiries:
Respond tophone calls or emails from patients, pharmacies, and healthcare professionals regarding prescription issues or requests.

Ensure Legal and Regulatory Compliance:

Follow guidelines and regulations regarding the dispensing of medications,ensuring prescriptions are processed in accordance with medical, legal, and ethical standards.

Confidentiality:
Maintain strict confidentiality of all patient information and prescription details incompliance with data protection laws.

General Administrative Support:
Assist withother administrative tasks such as organising prescription-related paperwork and updating records in the practices management system.

• Good knowledge and use of the English language
• Excellent grammar, spelling and punctuation
• Good standard of education

• Experience of working within a framework of confidentiality
• Experience of dealing with a range of difficult or challenging situations both on the telephone and in person
• Effective communication (verbal and written) in order to communicate with all levels of the organisation
• Able to handle sensitive information with utmost discretion.
• Good interpersonal skills in order to liaise effectively with people at all levels.
• Able to work to deadlines and under pressure.
• Able to work on own initiative without close supervision
• Capable of prioritising and organising own workload
• Excellent organisational skills
• Good time management
• Experience of working in a NHS environment, ideally in a GP setting

• Good computer literacy skills including knowledge of Word, Excel, Outlook and EMIS
• Good…