Operations Coordinator

Title:

Operations Coordinator UK & Ireland

Job Type: Full-Time

Reports to:

Senior Operations Coordinator UK & Ireland

Place of work:
Remote

Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world.

Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course.

MLA is committed to the welfare and safeguarding of children, young people and adults  students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights.

MLA staff working with young learners will all go through our safer recruitment process including online or face-to- face interviews, record checks of references and background checks, in line with the country’s regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy.

• Assist with the recruitment, selection and onboarding of Uk & Ireland Operations personnel
• Support the creation and updating of Job Description s for all UK operational roles
• Support the posting and distribution of job advertisements
• Maintain accurate up to date applicant records
• Oversee seasonal operations
• Manage vendor relationships
• Provide support for operational programmes, including transport and logistics
• Manage bookings, organize timetables, coordinate attractions and transport.
• Handle administrative and clerical tasks
• Represent MLA values
• Act as a liaison between UK Operations and other departments

• Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check form your country of residence
• Proven suitability to work with students under 18: at least 2 references.
• Be proficient in the use of IT

• Bachelor's degree in Business, Operations, Education, International Relations, or a related field
• Experience in operations, programme coordination, education services, or international programmes
• Experience working with students, host institutions, or international partners
• Prior experience overseeing a strict operating budget

• Proven ability to coordinate multiple programmes or projects simultaneously
• Strong planning, scheduling, and logistics management skills
• Experience managing databases, documentation, and reporting
• High attention to detail and ability to meet tight deadlines, especially during peak programme periods
• Ability to establish excellent relationships with our clients and service providers
• Team player
• Excellent communication skills (verbal, written and interpersonal)
• Ability to work both independently and as part of a team
• Excellent organisational and interpersonal skills
• Ability to work long hours in a high-pressure environment
• Flexibility and adaptability
• Ability to multi-task
• Proficiency in Microsoft Office / Google Workspace (Excel, Word, Sheets, Docs)
• Ability to be pleasant, polite, and cooperative.

This is a…