Business Support Administrator - HMP Justice Office

Business Support Administrator
HMP Edinburgh Justice Office

Salary: £27,257- £29,850 (pro rata for part time)

Hours:

18 per week

We’relooking for a proactive and organised Business Support Administrator to join our team and play a key part in helping our services run smoothly.

Whether you’relooking to grow your existing skills or build your CV with valuable experience, this role offers a solid foundation in administration, communication, and customer service within a professional public sector setting.

It’sa great fit for people at various stages of their career- including school leavers, graduates, those returning to work or anyone looking for a meaningful and stable role where they can make a real contribution. Many of our team members have progressed into other roles within the organisation.

• Provide general business and admin support to keep daily operations running smoothly
• Managing and organising information including working with confidential data, documents, and records responsibly
• Using Microsoft Office (Word, Excel, Outlook) for data entry, word processing and communication tasks
• Work with HMP systems
• Collaborating with internal team and external customers to provide helpful, professional service
• Helping the team meet important deadlines through strong organisation and attention to detail

We’reproud to be an organisation led by Our Behaviours of Respect, Integrity and Flexibility and we look for people whodemonstratethese behaviours in everyday life and in their work.

We value skills developed through education, volunteering, caring responsibilities, and other life experiences – andwe’llsupport you to grow and build confidence in the role. That said, the following skills would be useful to bring with you, or be willing to develop:

• Effective communication:
  Ability to interact with people both in writing and verbally
• Tech- savvy:
  Comfortable with Microsoft Office and eager to learn new tools and digital skills
• Working in a fast-paced environment:
  Comfortable managing own workload, tasks, and priorities in a busy office setting, with a good understanding of day-to-day admin processes
• Organised:
  Able to manage multiple tasks and deadlines whilst managing high volumes of data and information andmaintainingattention to detail
• Customer focused:
  Professional, helpful approach to service delivery
• Adaptable and flexible:
  Ability to adjust and problem-solve as priorities shift
• Team player:
  Able to collaborate effectively with colleagues across the organisation
• Confidentiality: ability to follow policies and procedures on the safe handling of sensitive information and data
• Work within the Justice Office within HMP Edinburgh.

• Salary Sacrifice Schemes including Cycle to Work and car lease
• Access to discounts and savings on groceries, activities, eating out and shopping
• Capital Credit Union
• Local Government Pension Scheme
• Work-life balance and flexibility
• 27 days of annual leave plus 6 bank holidays
• Maternity and adoption pay
• Training and development opportunities
• Access to health and wellbeing support including access to counselling through our Employee Assistance Program

• There are no line management responsibilities associated with this role
• The post will be based at Justice Office, c/o CRANE Services, 24-26 Broughton Place, Edinburgh. EH13RT
  , however, the role may require the successful candidate to work at any Council location.
• The working hours are Monday to Thursday 08:30 to 17:00 and 08:30 to 15:55 on Fridays, the role is subject to flexible working arrangements and hybrid working.

Please Note – Legislation is in force that prevents any digital communication device or other electronic apparatus within any Scottish Prison service establishment.

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