Facilities Coordinator

We are looking for an experienced and proactive Facilities Coordinator to support the Facilities Manager with the day-to-day delivery of facilities services for the Motorola Solutions account
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You will play a key role in ensuring the workplace operates safely, efficiently and to a high standard. Working closely with employees, suppliers, contractors and internal teams, you will coordinate facilities activities, monitor service delivery and provide an excellent workplace experience.

This is a hands-on coordination role suited to someone who is highly organised, customer focused and comfortable working in a fast-paced, multicultural environment.

Key Responsibilities

Facilities Operations & Workplace Experience

• Support the Facilities Manager with the day-to-day operation of the site.
• Act as the first point of contact for employees regarding facilities-related requests, queries and issues.
• Conduct regular building and office inspections to ensure facilities services are operating efficiently and workplace standards are maintained.
• Ensure meeting rooms, common areas and other workplace spaces are maintained to a professional standard throughout the day.
• Coordinate workplace activities including meeting room requirements, packages, office services and events.
• Manage general office equipment, consumables and supplies, ensuring appropriate stock levels are maintained.
• Identify opportunities to improve the workplace environment and overall service delivery.
• Work closely with other onsite services, including security, catering, project teams and other client functions.
• Coordinate and oversee onsite suppliers, subcontractors and service providers
  , ensuring agreed standards of performance and service quality are achieved.
• Monitor cleaning, technical, catering and other facilities services.
• Conduct regular inspections and service audits and follow up on identified issues.
• Coordinate vendor access and provide escorting in restricted or high-security areas where required.
• Support the procurement and onboarding of suppliers and services when needed.

Maintenance & Work Order Management

• Support the preparation and ongoing management of the Planned Preventative Maintenance (PPM) plan
  .
• Coordinate P2 and P3 maintenance activities as required.
• Identify and report defects through internal systems, creating and managing the appropriate work orders or tickets.
• Manage the end-to-end ticket process, including dispatch, updates, follow-up and closure, in line with agreed service levels.
• Ensure facilities issues and service failures are followed up and resolved in a timely and professional manner.
• Identify areas requiring repairs, upgrades or refurbishment and support the development of associated budget requirements.

Health, Safety & Compliance

• Conduct regular Health & Safety inspections and audits to ensure required procedures and controls are in place and working effectively.
• Work closely with the Health & Safety team on site initiatives and requirements.
• Complete required internal H&S documentation and reporting.
• Follow established incident reporting and escalation procedures.
• Support the coordination of the Building Evacuation Team.
• Assist with the organisation of first aid and AED training.
• Plan and coordinate annual evacuation drills, including assembly points, employee guidance, equipment readiness, action plans and post-drill reporting.
• Support site inspections and assessments to ensure building procedures and performance requirements are consistently maintained.
• Support facilities-related financial and administrative processes.
• Monitor costs and provide accurate information to support effective cost management.
• Assist with annual site budget preparation.
• Support procurement activities, supplier quotations and benchmarking where required.
• Identify opportunities to improve operational efficiency and reduce costs while maintaining service quality.
• Support the management and coordination of FM projects valued below 50K
  .

What We’re Looking For

• Fluent English, both written and spoken.
• Minimum 3 years of relevant experience in Facilities Management, workplace operations or a similar role, ideally within a multicultural and evolving environment.
• Previous experience coordinating suppliers, contractors and facilities services
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• Practical understanding of Health & Safety procedures, site inspections and facilities compliance requirements
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• Experience with maintenance coordination, PPM activities and work order/ticket management.
• Strong customer service mindset and ability to communicate…