Scheduling & Workflow Planner
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Administrative/Clerical
Job Description & How to Apply Below
Location: City of Edinburgh
J.P. Morgan is seeking an Workforce Planning Analyst - Real Time, Scheduling, Workflow to join its Workforce Planning team.
The role focuses on intraday service management, schedule build and maintenance, and workflow allocation for a high-volume multi-channel contact centre environment. Based in the UK, the role supports day-to-day operations across calls, chats, and back-office workloads with a strong emphasis on real-time execution and stakeholder coordination.
Step into the Real-Time Scheduling & Workflow Planner role at JP Morgan Chase in City of Edinburgh, Scotland, United Kingdom and grow with us.
Join JP Morgan Chase and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Real-Time Scheduling & Workflow Planner role at JP Morgan Chase, based in City of Edinburgh, Scotland, United Kingdom.
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