Manager – ICS Operations

The role is responsible for contributing to the delivery of change projects and the analysis of business processes, identifying needs, and proposing solutions to improve efficiency and effectiveness.

The role holder will be expected to collaborate with key stakeholders to provide analysis of business processes and data across various business areas and jurisdictions within the JTC group. The role holder will require a proactive and organised approach to problem solving and the ability to produce and analyse data to support the delivery of key projects and initiatives. The primary focus is on the delivery of key change projects and initiatives.

The role will include ongoing engagement with the day-to-day business support functions.

• To support the delivery of key transformational projects.
• Gather and document data and business requirements by engaging with business stakeholders.
• Produce analysis of existing business processes and data to identify inefficiencies and recommend improvements.
• Provide ongoing business support functions.
• Strong analytical skills to understand and document business requirements and processes.
• Build and maintain strong relationships across multiple business areas to ensure open collaboration.
• Uphold the Group’s policies and standards, ensuring legislative regulations are followed.
• Undertake any other duties as required.
• Adhere to Risk & Compliance procedures in relation to regulatory requirements and AML legislation.
• Adhere to JTC core values and expected behaviours.

• Relevant experience within the finance industry including experience of working with fund and/or corporate structures.
• Strong analytical and problem‑solving skills.
• Strong organisational and time management skills and the ability to effectively prioritise and deliver to tight deadlines.
• Excellent verbal and written communication skills.
• Able to work collaboratively in a fast‑paced team environment and build strong relationships with stakeholders.
• Systems – MS Office/Viewpoint/Teams.

JTC is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.

Whether you are just starting out or seeking new challenges, JTC offers an environment where you can grow, develop, and succeed at every stage of your career.

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