Digital & Data Transformation - Product Manager - Associate

J.P. Morgan Asset and Wealth Management – Digital and Data Transformation - Product Manager, Associate, Edinburgh

J.P. Morgan Asset and Wealth Management is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking.

As part of the International Private Bank (IPB) Digital & Data Transformation (DDT) organisation, the product team aims to re-design the end‑to‑end operating model and tool set for our client‑facing teams, creating an omni‑channel digital experience for IPB clients and designing end‑to‑end journeys and supporting tool sets to bring the advisor, support teams, and client experience closer together. It is an exciting time to be transforming our business, and you will be one of the key leaders driving strategic change, helping to accelerate business growth and achieve efficiency goals globally.

The product team in Edinburgh is seeking a Product Manager to support elements of a strategic program within the International Private Bank (IPB). The candidate will collaborate with a global team strategising and implementing solutions across all IPB regions – EMEA, Asia and LATAM. Through partnership with bankers, advisors, senior leaders, designers, and technologists, the Product Manager will help shape the product strategy and align priorities to ensure we are solving our internal partners and clients’ biggest problems.

As a Product Manager, you will be responsible for the product vision and strategies to come up with effective solutions to problems that are valuable (our users choose to use them),
viable (the solution works for the business),
usable (the users can figure out how to use them), and feasible (our engineers have the skills and technology to implement them).

You will be required to quickly learn the constraints of our business from Servicing, Trading, Finance, Operations, Legal, Risk, and Compliance, among others, to succeed. The successful Product Manager must also contribute a deep knowledge of our users and the data about how they engage with our products, coupled with tracking of industry trends and the competitive landscape to provide wholesale product expertise to the business.

You will primarily partner with Technology and Design, but consistent engagement with Regional Business Leadership, Client Advisors, Client Service teams, Operations, Marketing, and Legal/Risk/Compliance stakeholders through the entire product management lifecycle will be necessary to ensure the businesses’ needs and control requirements are met.

Candidates should demonstrate extensive knowledge of product management and market trends. In addition, Candidates should have excellent communication skills, the ability to influence and negotiate, the ability to work as an individual contributor as well as a team, strong skills around the Agile framework, an equal appreciation of the discovery and execution process, and the ability to quantify delivery into success measures.

• Understands client needs . Invests in a deep understanding of the business opportunity, client needs, and competitive landscape to inform which initiatives and features to pursue. Participates in user experience research and integrates user feedback to uncover client needs, and to inform feature definition so that it is relevant and useful.
• Understands the product vision . Has a keen understanding of the product north star and participates in shaping the product vision. This will inform subsequent road map planning and feature prioritization.
• Understands data and analytics capabilities to evaluate the best fit solution for a given problem . Effectively assesses and implements enhancements to digital solutions, with a focus on infrastructure upgrades and integrating advanced features. Demonstrates experience in assessing AI‑powered capabilities and workflow automation, whilst bearing the impact, effort, and cost trade‑offs in mind.
• Experience with…