Resilience Lead

Location: City of Edinburgh

Job Description At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group.

Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent.

Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society.

We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.

Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients’ evolving needs:

Interactive investor, the UK’s second largest direct-to-consumer investment platform, enables individuals in the UK to plan, save, and invest in the way that works for them.

Our Adviser business provides financial planning solutions and technology for UK financial advisers, enabling them to create value for their customers.

Our Investments business is a specialist asset manager that focuses on areas where we have both strength and scale to capitalise on the key themes shaping the market, through either public markets or alternative asset classes

As part of the Business Resilience Team, the Resilience Lead is responsible for the implementation, management and ongoing development of Aberdeen’s Resilience Framework, across functions including Operational Resilience, Business Continuity, Crisis Management and Physical Security. The Lead is responsible for overseeing the review, maintenance and continual improvement of Important Business Services, Critical and Important Functions, BIAs, plans and playbooks, forging effective working relationships with business owners to ensure delivery of resilience outcomes and that activities are conducted in line with Aberdeen’s Resilience Policy and Framework.

Working with Resilience Response and Testing colleagues, the Resilience Lead is responsible for coordinating tests and exercises and ensuring that Post Incident Review outcomes are tracked to completion. They are also responsible for the management of operational vulnerabilities with the relevant business owners, ensuring remediation plans are designed and delivered to plan.

Key Responsibilities Build and maintain strong working relationships with business owners, acting as a trusted advisor on resilience matters and ensuring critical activity is delivered in accordance with the Resilience Framework Support the review and continual improvement of Important Business Services, including maintaining and deepening mapping of processes, dependencies and workarounds.

Support the delivery of regular testing of all components of the Resilience programme and conduct analysis on the results, ensuring that lessons learned are understood by the business owners and tracked to completion.

As part of Aberdeen’s On Call Incident Manager rota, support the response to local and major incidents and support the Operational Resilience Business Partners, Resilience Response & Testing Manager and Head of Resilience in the management of major and crisis level incidents.

Develop and review Plans and Playbooks used by the business to support their response to disruptive events

Deliver training, workshops and exercises to business stakeholders, covering all Resilience functions.

Work with the business to remediate operational vulnerabilities raised via incidents, tests/exercises or audits, ensuring that appropriate remediation plans are developed and progressed to completion.

Undertake analysis to identify opportunities to mitigate, manage or remove risks which threaten our ability to continue to operate during an incident or interruption.

Develop, implement and manage our agreed controls to govern existing effectiveness and alignment with ISO
22301, client and Regulator obligations. Make all recovery information available annually for external audit requirements to provide…