Senior Business Analyst

Job Description

• Collaborate with delivery team members such as Product Owners, Service Designers, Business Users and Architects to understand client and user needs and requirements, and participate in designing appropriate solutions.
• Help refine scope and requirements, align priorities and backlogs, and produce various artefacts including Process Flows, Customer Journey Maps, User Stories and definition of Functional, Non‑functional and Operational needs.
• Take a User‑Centric approach: work with research and design team members to test options and solutions with wider user groups, and participate in Show & Tells for stakeholders.
• Assist the team in preparing for assurance and quality gates, always focusing on delivering the right quality on time and on budget.

• Demonstrable experience working in Agile Delivery teams adopting agile tools.
• Experience as a Business Analyst: investigating, assimilating, and analysing different needs, constraints, and problems; able to document outcomes in simple, easy‑to‑understand language.
• Experience working within the Public Sector or Central Government.
• Demonstrable experience showcasing analytical skills including stakeholder management, building relationships, and collaborating as a team.
• Experience working with Product Owners to groom product backlog and produce meaningful Epics/Stories consumable by technical teams.
• Experience in process modelling and customer journey mapping, and assisting user testing.
• Experience working with tools and technologies commonly used by a BA such as Confluence, Jira, Visio, Mural, Miro, etc.
• Understanding of Service Maps and targeting operating models to align outputs and outcomes with them.
• Right to work in the UK.
• Knowledge of GDS or DSSS frameworks is desirable.

• Hybrid working model with some flexible working.
• Private Medical Health care via Vitality.
• Pension contribution and Life Assurance.
• Professional certifications supported as part of learning and development.
• Range of retail discounts to enhance lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well‑being services.
• Access to Employee Resource Groups that represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.

Netcompany is committed to providing an inclusive and barrier‑free recruitment process for anyone wishing to apply for a job with us. We operate a Disability Confident Interview Scheme which means that we offer guaranteed interviews to all applicants with a disability who meet the minimum criteria for a role. Applicants are requested to opt in, so please let us know if you wish your application to be considered under this scheme.