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CRM Product Manager; MS Dynamics — Audience Engagement

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Publishing Scotland
Full Time position
Listed on 2026-06-07
Job specializations:
  • Business
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: CRM Product Manager (MS Dynamics) — Audience Engagement
Location: City of Edinburgh

Publishing Scotland is seeking a Customer Relationship Management Product Manager for the National Library of Scotland. This full-time role will focus on leading the development and improvement of the Library’s CRM platform and enhancing digital services.

You will play a crucial role in utilizing data effectively to improve services and build stronger relationships across Scotland. The position requires someone with strong product and relationship management skills, as well as experience in leading CRM development in complex organizations.

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