More jobs:
AI-Driven CXM Lead: Post-Sale Customer Outcomes
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-10
Listing for:
UNAVAILABLE
Full Time
position Listed on 2026-07-10
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
UNAVAILABLE is seeking a Lead Customer Experience Manager (CXM) to own post-sale customer outcomes across a portfolio, using AI-driven insights to optimize engagement and retention. The role collaborates with Product Engineering, Management, Services, and Sales to ensure high-quality experiences and scalable success.
The CXM manages risk, oversees escalation processes, and drives programmatic customer interaction through analytics and AI-enabled campaigns, with a focus on enterprise software
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×