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Operational Excellence Lead - Data-Driven Transformation

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Nationwide Building Society
Full Time position
Listed on 2026-07-24
Job specializations:
  • Business
    Change Management, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 85000 - 110000 GBP Yearly GBP 85000.00 110000.00 YEAR
Job Description & How to Apply Below
Location: City of Edinburgh

Nationwide Building Society is seeking an experienced Operational Excellence Lead to coach and embed a data-led OpEx agenda within Customer Operations. You will shape frameworks, drive efficiency, and champion continuous improvement to improve customer outcomes.

You’ll collaborate with senior leaders to embed new ways of working, measure benefits, and build capability across teams, while supporting a hybrid working model across the UK.

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